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Help Desk Support

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1 Vacancy
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Job Location drjobs

Howard County, MD - USA

Monthly Salary drjobs

$ 55000 - 59000

Vacancy

1 Vacancy

Job Description

Interviewing NOW for a Help Desk / System Administrator I Tier I!
TS/SCI with POLYGRAPH clearance required.

Hours:MondayFriday 210pm or 311pm

Provides technical support and troubleshooting to network desktop and/or systems hardware and software
May coach and provide guidance to lessexperienced professionals
Applies basic diagnostic techniques to identify problems investigate causes and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify investigate resolve and followup problems brought to the helpdesk by users of cloud infrastructure

Requirements:
HS or GED ad 5 yrs of exp OR
BS and 0 yrs of exp
IAT certification required.
Must have customer Service experience.
Must be a US Citizen.

Approximate Salary Range: $55000 $59000

Apply to or through our website at.

401(k) with 6 company match VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!

Employment Type

Full Time

Company Industry

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