Front Desk Receptionist - Swissotel Living Bodrum
Front Desk Receptionist - Swissotel Living Bodrum
Posted on :
25-04-2025
Employer Active
1 Vacancy
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Job Description
First impressions are everything! As a Front Desk Receptionist you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us.
Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Greet check in and settle guest accounts while ensuring all service standards are followed
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Take the initiative to add a personalized experience
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling
Qualifications :
- Service focused personality is essential; experience in Hotel is an asset
- Proficient in the English language (verbal & written) additional languages are a plus
- Excellent interpersonal and communication skills
- Must be able to handle a multitude of tasks in an intense everchanging environment
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Previous customer related experience an asset
- Prior experience working with Opera or a related system
- Computer literate in Microsoft Window applications an asset
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Able to work shift in terms of working hours
- Must have the ability to handle cash effectively and accurately
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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