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Buffet Supervisor

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Job Location drjobs

Black Hawk County, IA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

Job Title:Buffet Restaurant Supervisor

Salary: $55000

Status: Full Time

Shift:Varies

Monarch Casino Resort in Black Hawk is a 23 story resort with over 500 rooms 4 restaurants and the one of the countrys top spa. The Monarch Casino Resort Spa is looking for a passionate Buffet Restaurant Supervisor to join our team! You will thrive in a fastpaced highvolume environment that exceeds the expectations of our guests and Team Members.

Responsibilities

This person will contribute to our success by ensuring the highest level of guest services. Satisfaction is maintained by serving internal and external guests in a professional accurate and timely manner.

  • Interviewing disciplining developing/training and scheduling of staff.
  • Lead team member shift meetings.
  • Monitors and supervises shift activities opening and closing duties.
  • Interacts with guests to resolve any guest issues.
  • Works with other supervisors to facilitate a pleasurable dining experience for guests.
  • Fills in for line staff when required.
  • Demonstrates proactive leadership skills.
  • Communicates well with guests and team members in a team environment.
  • Must facilitate repeat business through pleasurable dining experiences.

Qualifications

  • Minimum 1year previous F&B Supervision/Management experience required in FOH operations or relevant degree in hospitality program.
  • Problem Solving Quality Control and Priority Assessment Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods quality of products and services provided to the guests.
  • Conflict managementAn Assistant Manager must recognize a problem when it arises and be able to resolve it appropriately by using good judgment tact and initiative according to company policy and procedure. Requires the oftenunbiased mediation skills to handle all types of conflicts that will occur at all levels of supervision and the ability to negotiate effectively.
  • Information GatheringMust identify and utilize internal and external sources to improve and maintain the companys objectives.
  • Sales Techniques and Guest InfluenceMust understand products and services develop new prospects for opportunity and understand guest needs clearly. Must also possess substantial experience and remain current in stateoftheart sales methods. Must set and meet sales goals.
  • Understands measurements of liquid and weight and temperatures.
  • Ability to work in high volume sometimes loud and everchanging environment.
  • Basic to intermediate computer knowledge.
  • Must possess excellent guest service and communication skills with the ability to deal with guests.
  • Ability to speak and write English.
  • Ability to communicate information through spoken words and sentences that others will understand.
  • Ability to read and understand information and instructions presented in writing.
  • Must be able to stand for duration of shift.
  • Must be able to bend stoop and continuously use hands.
  • Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs.
  • Ability to work all shifts including weekends and holidays when needed.
  • Successfully pass a preemployment criminal background check and drug screen.

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members 30 hours) will enjoy the following benefits and perks:

  • Paid Time Off.
  • 6 Observed Holidays and Holiday Pay.
  • Health Benefit Insurance Package after 90 days includes: medical dental vision life insurance short term disability 401k with company match.

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

  • 1 Free Hot Meal per shift and Unlimited Coffee Tea Soft Drinks.
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week.
  • 80 Subsidized Bus Transportation Options.
  • Free Covered Parking.
  • Education/Tuition/Certification Reimbursement (up to $6000 per calendar year).
  • Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions.
  • Career Development and Advancement Programs.
  • Team Member Anniversary Recognition (earn resort credit vacation trips and more!.
  • Team Member Hotel Retail and Spa Discounts.

Save your gas and mileage on your car! Check out these convenient casino bus routesat a Team Member of Monarch we subsidize your bus transportation up to 80!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race color religion national origin sex age disability genetic information or any other status protected by law or regulation. It is Monarchs intention that all qualified applicants are given equal opportunity and that selection decisions be based on jobrelated factors.


Required Experience:

Manager

Employment Type

Full-Time

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