Manager Inbound Treasury
Manager Inbound Treasury
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
The Role
Do you thrive on continuous improvement customer service and team development Then apply to be a Manager at Fidelity Investments! In this role you will be part of Fidelitys Inbound Treasury business unit leading a team which supports timely processing of monetary transactions for Fidelity internal and external clients. The Inbound Treasury team provides check processing services across various channels and supports Fidelitys growth with high quality cost effective and innovative service solutions through talented associates and processing expertise. This position is critical to ensure the timely processing of monetary transactions for Fidelity clients. The Manager will have the responsibility to continually improve services through effective coaching and development. This individual will provide line management of daytoday operations and staff assuring adherence to prescribed levels of productivity accuracy customer service compliance and controls.
The Expertise and Skills You Bring
- Minimum 2 years of experience in an operations or banking environment
- Minimum 4 years of management experience
- Bachelors degree or equivalent work experience
- You have proven leadership skills
- You have a business and technical understanding of operations or processing
- You have experience managing across multiple sites
- Your excellent oral and written communication skills
- You have exceptional interpersonal and teamwork skills
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Inbound processing provides imaging data entry correspondence and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality risk mitigation and end to end operational efficiency strengthening Fidelitys ability to provide a superior customer experience.
Establishing and executing plans and setting clear goals that drive efficiency innovation and sustainable delivery of quality cost and service delivery goals
Proactively identifying prioritizing and driving opportunities to improve the business
Setting direction by translating the broader organizations business plan and aligning resources to execute the plan
Attracting developing and retaining a high performing team
Driving results by creating a climate of respect open collaboration and teamwork
Certifications:
Category:
OperationsFidelitys hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days MF) in a Fidelity office.
Required Experience:
Manager
Employment Type
Full-Time
