Medical Billing Customer Service Representative -
Medical Billing Customer Service Representative -
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Job Description
Job Title: Medical Billing Customer Service Representative
Location: Remote (CST Time Zone)
Salary Range: up to 1500 USD
Work Schedule: Monday Friday 9:00 AM to 5:00 PM (CST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
About the Company:
Sagan represents a fastpaced multistate healthcare organization specializing in dermatological services. Their team is committed to providing excellent patient care and support with a focus on operational efficiency and highquality service delivery.
Position Overview:
Were looking for a proactive and detailoriented Medical Billing Customer Service Representative to join our team. This role involves supporting patients with billingrelated inquiries resolving disputes processing payments and ensuring accurate account updates. The ideal candidate brings excellent communication skills a serviceoriented mindset and familiarity with healthcare billing systems.
Key Responsibilities:
- Answer inbound calls and assist patients with billing questions and payment processing.
- Resolve billing disputes and escalate complex cases when necessary.
- Update and maintain accurate patient account information.
- Provide billing documentation and support materials upon request.
- Navigate Practice Management (PM) systems and external payment platforms.
- Deliver empathetic efficient and highquality customer service.
Qualifications:
- Strong verbal and written English communication skills.
- At least 1 year of experience in a customer service or billing support role.
- Familiarity with Google Suite and basic billing tools.
- High attention to detail and strong organizational skills.
- Ability to work independently in a fastpaced remote environment.
NicetoHaves:
- Experience with Modernizing Medicine (EMR platform).
- Previous call center experience in a multistate healthcare setting.
Resume Submission Guidelines:
To help us review your application efficiently please submit your resume in textbased PDF format only.
Avoid uploading scanned documents image files (JPG/PNG) or Word documents (DOC/DOCX) format to prevent your application from being overlooked.
Important: For timely processing both your resume and introductory video must be submitted in English.
Employment Type
Full Time
