Dutch Customer Support Representative in Malta
Dutch Customer Support Representative in Malta
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Job Description
Join Us: DutchSpeaking Customer Support & Content Moderator
Location: Malta (Onsite)
Work Schedule: Rotational shifts (early mornings and late evenings)
Passionate about creating a safer digital space
Were looking for Dutchspeaking individuals to join our vibrant team in beautiful Malta! If youre enthusiastic about online safety fraud detection and providing outstanding user support this could be your next big move.
Role Overview: Support & Moderation
In this dual role your responsibilities will be divided between:
Customer Support 70
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Handle inquiries and complaints via email or live chat no phone calls involved
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Offer accurate and helpful responses using internal tools
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Meet service targets while ensuring a positive customer experience
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Report and escalate fraud or policy breaches through proper channels
Content Moderation 30
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Review usergenerated content across online platforms
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Ensure all content complies with internal guidelines and regional laws
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Flag and address harmful misleading or inappropriate material
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Provide feedback and insights on trends and violations
Who Were Looking For
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Native Dutch or Flemish speaker with strong English skills (B2 level)
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Confident using digital tools and familiar with Microsoft Office
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Sharp attention to detail and confident decisionmaking skills
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Open to learning adaptable and motivated experience not required!
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Positive team player with a genuine interest in digital wellbeing
What We Offer
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Permanent fulltime contract
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Competitive salary with performancebased bonuses
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Additional quarterly support from government initiatives
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Clear path for internal promotions and career growth
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Comprehensive twoweek onboarding and training
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Health insurance after six months of employment
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Flexible scheduling: 5 working days with 2 days off
Relocation Assistance
We make your move easy with full support:
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Airport pickup upon arrival
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Initial hotel stay covered with possible extension
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Partial reimbursement of flight costs after probation period
Make a difference in the digital world while enjoying Mediterranean life.
If youre ready to take on a meaningful role with purpose wed love to hear from you!
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Employment Type
Full Time
