Alumni Relations Social Media Manager 2526
Alumni Relations Social Media Manager 2526
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Salary Not Disclosed
1 Vacancy
Job Description
THIS POSITION IS FOR UPPERCLASSMEN ONLY. FRESHMEN ARE NOT ELIGIBLE TO APPLY FOR DEPARTMENT POSITIONS. This is a full academic year position.
Expected hours of work per week: 810 negotiable upfront
Work Location & Hours: The Kirk Office; Mon Fri; 8am4:30pm
Qualifications for Position:
- Knowledge of Google Apps and Extensions
- Phone etiquette
- Organizational skills
- Knowledge of Banner/CBI and Slate (preferred)
- Professional office attire is required (no blue jeans)
- Writing skills
- Social media/content development skills
- Knowledge of Canvas
- Comfortable interacting with alumni of all ages
- Able to work on a team and receive instruction
- Strong ability to take initiative and work independently
- Must be a current Covenant College student
Opportunities for Development:
- Content creation skills for Alumni social media pages including working with the Marketing team to develop onbrand content
- Phone and email etiquette in a professional setting
- Collaboration with fellow student workers as well as direct managers and departments across the institution.
- Event planning and hospitality to our constituents
Expected Duties and Responsibilities:
**PLEASE NOTE that these responsibilities will be divided up amongst the team based on your skill set.
This position
Social Media:
- Create content for social media including but not limited to banners/posters Instagram/Facebook stories posts videos and photos
- Track and analyze data on social media posts
- Collaborate with Marketing & Communications Social Media Content Specialist.
Communications:
- Developing proficient knowledge of Covenant College internal systems (particularly Covenant Banner Interface and Slate)
- Manage daytoday communication with alumni inbox alumni updates alumni phone line handwritten thank you notes etc.
- Record all communication with alumni in Slate
- Maintain and update database systems (CBI or Slate)
- Pull lists from CBI or Slate as needed
- Collaborate with the Marketing/Communications Office on alumni updates for The View magazine
- Maintain alumni office storage inventory list
- Assist in alumni surveys
- Extend hospitality to alumni in a gracious and welcoming manner
Office Operations:
- Assist in scheduling social media posts
- Answer phone calls and emails
- Assist the Constituent Relations Coordinator in managing the Alumni Offices Serve Crew
- Run errands as needed
- Maintain TV slideshow for the Kirk TV
- Other duties as assigned
Events:
- Assist the Assistant Director of Constituent & Alumni Relations in managing and planning regional events
- Assist with and facilitate event planning (manage RSVP lists and confirmations collaborate on social media communication for events invitations filling out the post event form with voice memos name tags etc.
- Homecoming
- Assist with and facilitate Homecoming planning
- Staff Homecoming events
- Covenant in Your City Regional Events:
- Assist in creating biographies
- Assist with communications
- Create name tags
- Manage Serve staff and train them to make calls
- Other duties as assigned
Resume skills development (NACE Competencies required by employers) to be developed
- Career & SelfDevelopment including Opportunities to develop writing/editing skills social media/marketing skills communication skills.
- Communication in the form of Understanding the importance of and demonstrating verbal written and nonverbal/body language abilities. Developing written and oral communication skills to communicate in a clear and organized manner so that others can effectively understand.
- Critical Thinking in the form of Opportunities to make decisions and solve problems using sound inclusive reasoning and judgment. Proactively anticipating needs and prioritize action steps.
- Global Literacy displayed by Opportunities to keep an open mind to diverse ideas and new ways of thinking. Demonstrating flexibility by adapting to diverse environments.
- Leadership through helping Serve students learn tasks and execute on them. Taking initiative to extend hospitality to constituents.
- Professionalism by being present and prepared. Demonstrating dependability (e.g. report consistently for work or meetings). Prioritizing and completing tasks to accomplish organizational goals. Consistently meeting or exceeding goals and expectations. Having an attention to detail resulting in few if any errors in their work. Showing a high level of dedication toward doing a good job.
- Teamwork including Collaborating with others to achieve common goals. Building strong positive working relationships with supervisor and team members/coworkers.
- Technology Using technology to improve efficiency and productivity of their work. Identifying appropriate technology for completing specific tasks. Managing technology to integrate information to support relevant effective and timely decisionmaking. Quickly adapting to new or unfamiliar technologies.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
Physical Demands
Sitting: Remaining in the seated position
Lifting: Raising or lowering an object from one level to another (includes upward pulling) 2550 lbs.
Talking: Expressing or exchanging ideas using the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately loudly or quickly
Required Experience:
Manager
Employment Type
Unclear
