System Engineer 1
System Engineer 1
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Job Description
About PhonePe Group:
PhonePe is Indias leading digital payments company with 50 crore 500 Million) registered users and 3.7 crore 37 Million) merchants covering over 99 of the postal codes across India. On the back of its leadership in digital payments PhonePe has expanded into financial services (Insurance Mutual Funds Stock Broking and Lending) as well as adjacent techenabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is Indias first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the companys vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture
At PhonePe we take extra care to make sure you give your best at work Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here you own your work from start to finish right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions ideating with some of the best minds in the country and executing on your dreams with purpose and speed join us!
Location: Mumbai
Job Description:
System Engineer will be part of the IT Infrastructure team that provides design deployment & support for systems services and requirements across PhonePe Corporate locations.
Responsibilities & requirements:
- This is a handson technical role.
- Independently own the End user support solving complex issues and suggesting design modifications as appropriate.
- Ensure SLAs are met.
- Responsible for performance analysis proactive troubleshooting and have to take own decisions on issue solving.
- Perform monitoring and maintenance of the overall environment working with experienced team members.
- Perform change controls. Update process documentation and team portals.
- Participate in troubleshooting capacity planning analysis performance analysis & Root Cause Analysis.
- Communicate with peers and managers regarding system issues & participate in 24x7 oncall.
- Ability to handle multiple complex tasks in a dynamic environment with tight deadlines concurrently.
Experience & Qualifications:
- 2 years of experience in End User Support along with Macbook and Windows laptops Handling skills.
- Platform knowledge on Macbook Windows 1011 and Windows Server.
- Basic Knowledge on DNS DHCP Active Directory and File System.
- Experience in user management and handling.
- Experience in Wireless technologies.
- Handson experience with Protocols like SSH RDP POP3 and SMTP.
- Basic Knowledge on Linux Platform.
- Engage with vendors.
- Good communication skills.
- Familiarity with backup and recovery process software and methodologies.
- Candidates with Multiplatform skills are preferred.
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits Medical Insurance Critical Illness Insurance Accidental Insurance Life Insurance
- Wellness Program Employee Assistance Program Onsite Medical Center Emergency Support System
- Parental Support Maternity Benefit Paternity Benefit Program Adoption Assistance Program Daycare Support Program
- Mobility Benefits Relocation benefits Transfer Support Policy Travel Policy
- Retirement Benefits Employee PF Contribution Flexible PF Contribution Gratuity NPS Leave Encashment
- Other Benefits Higher Education Assistance Car Lease Salary Advance Policy
Working at PhonePe is a rewarding experience! Great people a work environment that thrives on creativity the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
Employment Type
Full Time
