City/State

Work Shift

Overview:

Sentara Health is looking for an IT systems analyst to join our Epic Team!

Responsible for daytoday support and optimization of software applications including builds upgrades and system enhancements. Analyzes business / clinical needs evaluate software releases and/or new products and gives recommendations to optimize processes and decrease expenses. Possesses indepth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem incident and change management and service requests. Provides daily oncall support to the customer base for applicationrelated issues. Works within a crossfunctional team and with endusers to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues requirements upgrades and enhancements. Oversees smallersized projects or components of projects. Coordinates implementation or project planning around software application releases.

Responsibilities typically include:

Works independently with general supervision.

Problems faced are difficult but typically not complex.

May influence others within the job area through explanation of facts policies and practices.

Education

• Bachelors Degree preferred
• Experience in lieu of Bachelors Degree
  3 years of relevant experience with a degree
  5 years of relevant experience without a degree

Certification/Licensure

• No specific certification or licensure required for this role but any Epic certification would be a plus

Experience

• Ability to analyze business and clinical needs evaluate software releases or new products and provide recommendations to improve workflows and reduce costs.
• Strong background in business/clinical operations and application functionality with handson experience performing and documenting workflow assessments to determine functional requirements.
• Collaborates with crossfunctional teams to support application integration that aligns with organizational and clinical goals.
• Skilled in developing system test plans and executing testing for software upgrades and patches including maintaining detailed records of testing progress and results
• Experience with EPIC or a clinical background in cardiology would be a plus.

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Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulanceaccessible emergency room that is supported by boardcertified physicians. Sentara Independence houses stateoftheart medical equipment and highlyskilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobaccofree environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.