USA Key Account Manager
USA Key Account Manager
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$ 80000 - 95000
1 Vacancy
Job Description
Role & Responsibilities:
Handle operational queries amongst branches agents and clients
Handle shipping quotes and maintain freight rate management
Ensure shipping processes are being adhered to and ensure systems are kept up to date
Monitor the operational excellence to meet KPI including OTP Data quality EDI Billings
Call out irregularities to account owner when needed
Develop and maintain good relationships with client to provide insight to account owner
Statistical understanding and generating necessary reports internally/externally
Propose continuous improvements for the planning and logistics KPIs
Follow up logistics issues and claims to any operational abnormality
Support continuous logistics ad hoc tasks
Qualifications:
1. Bachelors Degree preferred OR if no degree a combination of some college experience or AA degree from an accredited college and relevant work experience.
2. Minimum 3 years of freight forwarding experience required. With experience in key account management team will be a plus
3. General knowledge of imports/ Exports/ Contract Logistics/ Customs/ Rate
4. Fluent in English
5. Proficient in programs used for email word processing data manipulation (excel spread sheets) power point presentation and general internet skills.
Required Experience:
Senior IC
Employment Type
Full-Time
