Director Technology Operations
Director Technology Operations
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Job Description
Work Location
Edmonton OfficeAbout SNDL
SNDL is the largest private sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor Wine and Beyond Liquor Depot Value Buds and Spiritleaf. As a licensed cannabis producer SNDL also has indoor stateoftheart growop facilities to supply wholesale and retail customers under a cannabis brand portfolio that includes Top Leaf Sundial Palmetto Spiritleaf Selects and Grasslands. SNDLs investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry.
Job Overview
SNDLs Business Technology Team designs delivers and operates the products and platforms that enable SNDLs profitability and growth. This is your opportunity to apply your leadership experience at an established company in a new & emerging industry. This unique role will provide the incumbent with a broad leadership role in technology operations platforms and projects throughout the corporation in a teamoriented environment with the potential for directly impacting SNDLs results and growth.
Reporting directly to the VP Technology Operations you are responsible for leading the companys cloud and technology services strategy overseeing the technical teams in infrastructure and the service desk and ensuring the smooth running of all technical systems including hardware software and networks. You will build and manage a highperforming team ensure technology services are delivered with excellence while protecting the company with robust governance and controls and build for the future with cloud innovation. This role requires building relationships with business segment stakeholders understanding business challenges and delivering products and services that add value.
Roles and responsibilities include but are not limited to:
- Oversee the design deployment and maintenance of IT infrastructure including cloud services and network architecture ensuring high availability performance and scalability.
- Lead technology support for retail stores ensuring smooth operation of POS systems payment processing and digital experiences.
- Oversee the employee service desk ensuring timely and effective resolution of IT issues for corporate retail and manufacturing sites with service management best practices and continuous improvement of KPIs.
- Lead mentor and develop a high performing IT operations team
- Establish infrastructure and service policies processes platforms and culture throughout SNDL that balances service levels cost efficiency security and compliance.
- Oversee the design and delivery of the target architecture for cloud providing a solid foundation built on best practices in a cost effective and valuecentric manner.
- Effectively manage relationships with vendor partners including selecting and negotiating contracts for hardware and software purchases
- Ensure strong controls and compliance across the landscape proactively assessing risk and working with stakeholders to maintain a adherence to standards and control targets.
- Provide thought leadership and strategic innovation in technology trends promoting a culture across the organization.
Experience and Qualifications:
- Bachelors or Masters degree in Computer Science or related field
- Demonstrated experience in network administration data centre operations and cloud computing
- Minimum 810 years of experience in technology services with at least 35 years in a leadership role
- Cloud Infrastructure: Experience with cloud platforms such as Azure AWS or Google Cloud.
- Network Architecture: Strong understanding of network design and management of an enterprise network infrastructure. Specific technology experience required: Cisco Meraki and Unify Networks
- Systems Administration: Proficiency in managing operating systems including Windows (desktop and server) VMware iOS iPad OS and Android. Experience with inTune Purview EntraID and M365 suite administration is required
- Storage Area Networks (SAN): Understanding of SAN technologies and their implementation.
- ITIL and Disaster Recovery: Familiarity with ITIL frameworks and disaster recovery planning
- Security Protocols: Knowledge of data security practices and compliance standards
- Emerging Technologies: Keeping abreast of the latest technological advancements and integrating them into the organization where needed
- Project Management: Ability to manage multiple projects simultaneously ensuring they are completed on time and within budget
- Excellent leadership communication and relationship management skills.
- All successful candidates are required to pass background checks.
As a valued member of the SNDL team you will enjoy:
- Competitive total compensation and incentives.
- An extended benefits package including medical health spending account and dental.
- An entrepreneurial and innovative environment that fosters growth and continuous learning.
We are grateful for the interest in this role from all candidates however we will be contacting only those that are selected for next steps in the hiring process.
Our Commitment to Diversity & Inclusion:
SNDL is an equal opportunity employer. We are committed to building a welcoming inclusive diverse and safe workplace where all our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment SNDL encourage applications from individuals from all backgrounds sexual orientation gender identity ancestry ages and abilities.
Required Experience:
Director
Employment Type
Full-Time
