Police Communications Operator
Police Communications Operator
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$ 47883 - 72189
1 Vacancy
Job Description
THE POSITION
If you possess strong communication skills are quickthinking and detailoriented and have a desire to serve and protect your community then this job as a Police Communications Operator (PCO) may be the perfect fit for you. As a crucial link between law enforcement and the public you will play a vital role in ensuring the safety of individuals by responding to emergency situations and providing assistance and support. This challenging and dynamic position will not only allow you to learn and grow but also make a meaningful difference in the lives of those around you. Join our highly motivated team at the Pennsylvania State Police (PSP) and be a part of our mission to make a positive impact in our community!
DESCRIPTION OF WORK
In this position you will handle calls from the public and county 911 operators concerning both emergency and nonemergency police matters. It is essential to exhibit proficiency in collecting information assessing response needs and prioritizing incidents accordingly. You will be responsible for dispatching and communicating incident details to the responding Troopers. Furthermore you will liaise with municipal police fire services ambulance towing companies and PennDOT to relay incident information and request their assistance. Proficiency in various PSP systems will be required for accessing researching and maintaining records. Effective communication is a critical skill necessary for collaborating with Troopers and other PCOs on ongoing incidents or issues.
Interested in learning more Additional details regarding this position can be found in theposition description.Work Schedule and Additional Information:
- Fulltime employment 40 hours per week
- Work hours: Rotating shifts including weekends and holidays
- Telework:You will not have the option to telework in this position.
- Salary:In some cases the starting salary may be nonnegotiable.
- You will receive further communication regarding this position via email. Check your email including spam/junk folders for these notices.
REQUIRED EXPERIENCE TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of experience using twoway radio multiline telephone or computer aided dispatch systems; or
- Two years of experience using computer systems for entering updating and retrieving information; or
- Completion of 60 college credits; or
- An equivalent combination of experience and training.
Special Requirements:
- You must possess a clear firm voice and no major speech hearing or visual impairments that would interfere with understanding verbal communication being understood or using electronic communications equipment and visual display equipment.
- Youmust obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
- Youmust obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
Additional Requirement:
- You must be able to perform essential job functions.
Legal Requirements:
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
- This job title has been identified as performing critical duties. Prior to placement in this job title the selected candidate regardless of their current job must submit a report of medications for screening by the State Police Medical Officer.
How to Apply:
- Resumes cover letters and similar documents will not be reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e. relevant detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date.Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law 51 Pa. C.S. 7103 provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans go to click the Veterans Preference tab or contact us at.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit develop and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race color religious creed ancestry union membership age gender sexual orientation gender identity or expression national origin AIDS or HIV status disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Employment Type
Full-Time
