Parts Counterperson
Parts Counterperson
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Employees work in a customer centric environment that offers amenities like:
- Large Event Room and Wine Cellar for hosting customer and community events
- Crest Bistro with Executive Chef inspired menus
- Full service Cafes in each new car building
- Coffee bars with full time Baristas
- Golf Putting Greens
- Dog Park
- Customer Technology Areas
- Vehicle Technology Consultants
- Automated drivethru Carwash
- Highly Competitive Compensation
- Health Coverage
- Dental Coverage
- Vision Coverage
- Group Life
- Short / Long Term Disability
- 401K
- Paid Vacation
- Communication with customers on parts status
- Communication with staff and customers in a friendly and professional manner
- Be able to read and understand the parts catalog when looking up parts
- Answer phone calls providing price quotes and other information
- Reviews body shop estimates to be sure the parts that ordered are correct and pricing is in line with the estimate
- Locates outofstock parts from outside source and submits an emergency order if necessary
- Making sure all internal requests for parts are billed on a service repair order
- Tracking all incoming and outgoing parts for the dealership
- Handling parts payment collection and making sure all parts are billed correctly through the service department
- Packaging and shipping parts back to the manufacturer from time to time and completing the appropriate record keeping.
- Referring to parts manuals (both hard copy and electronic format) to identify exactly the right part(s) for the make model and year of vehicles being serviced.
- Advise customer on substitution or modification of part when replacement is not available.
- Two years of experience preferred
- CDK experience preferred
- Adequate time management skills
- Great communication skills
- Clean driving record
- Willing to submit to a preemployment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Employment Type
Full-Time
