International Operations Coordinator

The Company

Are you a person who is passionate about hard problems enjoys driven and talented people and adds your creative personal touch to the work you do Then you have come to the right place! Around here we get pretty excited when it comes to delivering memorable experiences and quality custom products in innovative ways. Weve been fortunate to work with brands such as Google and Linkedin and clients like Bad Bunny Billie Eilish and Kacey Musgraves.

At Sock Club we believe no task is insurmountable as long as you cultivate a collaborative team of innovative minds that not only understand a vision but more importantly want to share in it.

The Team

Were a dynamic team of builders developers designers and innovators dedicated to transforming our industry. At our core we are multitaskers hardworkers and are eager to take on a challenge. We learn from losses celebrate successes and raise the bar together.

When youre on the job we want to motivate you not just to invest in the companys future but also in your own.

About the Role

The International Operations Lead will be responsible for the endtoend success of our international order operations. From coordinating global fulfillment to strengthening relationships with overseas partners this is a handson role for someone who thrives on building systems solving challenges and creating structure that supports growth.

You wont manage people but you will lead the entire international process and level us up. Youll be the goto expert across the company for international orders trusted to bring clarity confidence and continuous improvement to everything from vendor communication to cost and freight optimization.

Responsibilities:

• Manage international order workflows from start to finish ensuring accuracy timeliness and exceptional service at every step.
• Strengthen and maintain global vendor relationships setting expectations and holding partners accountable to quality and timelines.
• Design and refine processes that support growth streamlining production cycles shipment tracking and communication workflows.
• Work closely with Engineering Sales and Customer Experience teams to ensure international options align with client needs and expectations.
• Monitor freight costs timelines and shipping performance to identify efficiencies and unlock margin improvements.
• Stay on top of international trade regulations and ensure all documentation and processes are fully compliant.
• Develop and create new quality products based on client demand
• Track key performance indicators across vendors and lanes and share actionable insights with leadership.
• Explore and evaluate new production partners or sourcing opportunities to keep our international options strong and scalable.
• Act as the subjectmatter expert for everything related to international fulfillment guiding internal teams through complexities with clarity and confidence.

Qualifications:

• 4 6 years of operations experience with at least 1 2 years focused on international supply chain or global logistics.
• A track record of owning and improving complex workflows. Especially across time zones cultures and production teams.
• Strong vendor relationship skills and experience with negotiation communication and performance management.
• Comfort navigating the details of international freight shipping and customs requirements.
• A resultsdriven mindset. You naturally look for ways to improve simplify and optimize.
• Excellent communication and collaboration skills especially across teams with different goals and timelines.
• Experience with pitching new project initiatives including supporting financials timelines and cost analysis
• Developing insightsdriven quantitative analysis or predictive models using Google Sheets Excel or other.
• Bachelors degree in Supply Chain International Business Operations or equivalent experience.

Does this sound like you

• Inspired by a fastpaced growthminded environment
• Highly curious solutionfocused organized and excited to dig into the details
• Spy resourceful and no job to big attitude
• A clear communicator helpful and encouraging team player
• You are a nerd for continuous improvement operations and supply chain
• Take pride in your work its about creating something for you.

Salary Range: $70000$80000

Why Youll Love it Here

• Generous PTO health benefits 401k match and profitsharing
• A casual and engaging office in Austin (hybrid 3 days in office 2 days WFH)
• Continuous learning opportunities through mentorship training and working with cuttingedge tools
• Highly collaborative culture with passionate smart teammates
• Growth potential as we rapidly scale our operations and gotomarket engine

Unsure about your qualifications

You should apply anyway!

LinkedIn examined their users job search behavior and found that women are less likely to apply for a job that they arent fully qualified for while men will apply if they meet only some of the desired qualities.

Whether you fit into these two categories or somewhere else on the spectrum take a chance on that application. You may just be the perfect fit!