Access Coordinator Center for Medical Genomics
Access Coordinator Center for Medical Genomics
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Job Description
Job Details
ChristianaCare is hiring a full time Access Coordinator for the Center for Medical Genomics in Newark DE.
As an Access Coordinator you would provide patient and physician satisfaction through proactive administrative services and ensure a smooth coordination of the patients for genetic visits.
Schedule:
MondayFriday 8:00am 4:30pm
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Sign in and out to the contact center via Avaya at start and end of shift utilizing away from desk reasons.
Answer calls in a professional manner.
Review EMR scheduling pools and messages of patients needing to be scheduled with an expectation that they are worked within 24 hours.
Document all patient communication in PowerChart under Care Team Notes.
Schedule patients for appointments with Genetics (prenatal cancer cardiovascular adult neuro autism)
Verify patients are scheduled with appropriate Genetic Counselor/Physician correct time allotted and correct location in Revenue Cycle.
If any family member has had genetic testing request a copy of the report.
Verify insurance coverage and obtain precertifications for office visits
In Soarian complete the registration of patients verifying insurance demographics and all required fields in the allotted 15minute time frame.
Performs assigned work safely adhering to established departmental safety rules and practices
Performs other duties as required
Provide front desk coverage as needed.
Check patients in via Revenue Cycle and Soarian updating patient information as needed.
Qualifications:
High school diploma.
Two years experience in a medical setting or physicians office.
An equivalent combination of education and experience may be substituted.
Please attach resume with application.
#LIEH1
Post End Date
May 30 2025EEO Posting Statement
Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.
Required Experience:
IC
Employment Type
Full-Time
