CORE Electric Cooperative is the largest memberowned electric distribution cooperative in Colorado dedicated to providing reliable affordable clean and safe electric service to our communities. With a commitment to innovation and member satisfaction we strive to meet the evolving needs of our members while maintaining the highest standards of service excellence.
About the job
The AMI Operator is responsible to the AMI Supervisor for monitoring the daytoday operations of the Automated Metering Infrastructure (AMI) and Meter Data Management System (MDM). Performs duties related to service order distribution resolution and followup.
Duties involve high attention to detail. A wide range of procedures are used and the position requires analysis of facts to determine what action should be taken when issues are identified. Reviews AMI network alarms events and reports issues from the AMI or MDM to determine the course of remediation. Works with different personnel to support the AMI and MDM system. Assists personnel with analysis of AMI meter data reporting and analytics.
This is a NONEXEMPT onsite position at our Sedalia office with no remote or hybrid work options available.
You will...
- Duties are semiroutine and involve decisionmaking for the application of various procedures and prescribed standard practices.
- Plan arrange and complete own work. Additionally you will work closely with others as necessary to resolve issues.
- Monitor the AMI and MDM systems to identify deficiencies via reports events alarms realtime data or outside processes for abnormal conditions.
- Conduct continuous testing for NISC Itron and various meter programs/firmware.
- Oversee and deploy meter programs remotely.
- Prioritize/categorizes incidents and initiates corrective actions.
- Work with various CORE business groups to resolve AMI problems.
- Monitor meter data including validation estimation and editing the (VEE) MDM process.
- Create help desk tickets and routes to the appropriate group (both internal and external) for resolution based on the exception type.
- Validate installation status of meters using various reports and systems; identify noncommunicating meters and resolves discrepancies.
- Verify meter provisioning on the AMI network and processes exceptions related to validation of data from AMI meters.
- Work with confidential data concerning customer accounts which if disclosed could be detrimental to the COREs interests.
- Perform remote meter actions including connect disconnect pings and traceroutes.
- Perform other duties as needed and/or as directed.
We are excited to speak to someone with the following...
- High school diploma or equivalent certificate is required.
- Two 2 years of experience in enterprise systems or related fields or a combination of education training and experience that provides equivalent knowledge.
- Ability to research analyze and troubleshoot.
- Working knowledge of PC computers including Microsoft Office software; ability to quickly learn new software and programs.
- Strong written and verbal communication is a must.
- Ability to work as part of a team maintain a good work ethic and be a selfstarter.
- Basic aptitude in verbal comprehension verbal reasoning numerical ability and visual speed/accuracy.
- Requires valid Colorado drivers license with a satisfactory driving record within Cooperative standards.
- Satisfactory background check results.
- Satisfactory results of a preemployment drug screen.
Salary Range: $32.13 $42.79 per hour
CORE offers a comprehensive benefits package including the following...
- 9/80 work schedule: Every other Friday off!
- Eight paid holidays per year
- 160 Hours of accruable PTO per year
- Paid parental leave 80 hours)
- Education and training reimbursement
- Volunteer paid time
100 Cooperative paid benefits including:
- Defined benefit pension plan
- Medical insurance
- Dental insurance
- Vision insurance
- Short term disability
- Long term disability
- Long term care
- Employee assistance program
- Life insurance
- HSA employer contribution: $900 for employee only $1800 for employee dependents
- 401(k) retirement plan with company match up to 4. Immediately 100
- Wellness reimbursement: Up to $300 per year
- Travel assistance & identity theft support
- Length of service program
- Free Onsite EV charging stations (at certain locations)
- Onsite micro market (at certain locations)
- Onsite gym with golf simulator and massage chairs (at certain locations)
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This job will be posted until filled. We encourage qualified candidates to submit their application(s) expediently so as not to miss this opportunity. Please reach out to People Operations at for a complete job description.
CORE is an Equal Opportunity Employer.
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