Regional Security Account Manager
Regional Security Account Manager
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Job Description
Securitas Security Services USA Inc. is the global leader in protective services delivering specialized guarding advanced technology solutions and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust innovation and global expertise we provide tailored security solutions that combine cuttingedge technology with outstanding service.
The Regional Security Account Manager (RAM) holds a critical leadership role responsible for the overall management and coordination of guard service operations and securityrelated initiatives at the clients downtown Seattle WA location. This role requires a proactive handson approach to ensure operational excellence compliance and high levels of client satisfaction.
Key responsibilities include overseeing daytoday security operations such as scheduling workforce planning staffing billing accuracy and adherence to training and compliance standards. The RAM serves as the primary liaison between the client and internal operational teams ensuring seamless communication and the prompt resolution of any issues or conflicts that arise.
This position requires a high level of organizational skill attention to detail and the ability to balance strategic planning with daytoday management responsibilities. The RAM must also stay current on industry trends and regulatory changes to ensure the clients security program remains effective compliant and aligned with evolving business needs.
Benefits:
We believe in investing in our people. When you join Securitas youll receive:
Competitive Salary: $78353 annually
Comprehensive Benefits Package:
- Medical dental vision and life insurance
- 10 accrued vacation days 4 personal holidays 6 sick days
- 401K with company matching
Career Growth: Continuous training and leadership development programs.
Dynamic Work Environment: Be a part of a highly engaged and resultsdriven team.
KEY RESPONSIBILITIES:
1. Core Values and Client Relations:
- Exemplify Securitas Core Values.
- Act as the primary point of contact for the client ensuring highquality services and client satisfaction.
2. Service Quality and Compliance:
- Continuously assess service quality and proactively address issues.
- Develop and implement training programs and ensure compliance with regulations.
- Establish and maintain performance metrics and KPIs.
3. Global Coordination and Networking:
- Collaborate with the Global team to align with global security objectives and initiatives.
- Identify and utilize networking opportunities for standardizing processes and service delivery.
4. Staff Development and Management:
- Oversee staff development provide feedback and coaching.
- Ensure proper scheduling staffing and cost efficiencies.
- Administer resolutions to issues and discipline as needed.
5. Operational and Financial Oversight:
- Manage invoice and payment processes including expenditures.
- Collaborate on policy and procedure management.
- Monitor client credits and adjust as necessary.
6. Communication and Coordination:
- Maintain ongoing communication with all stakeholders.
- Perform any additional duties as assigned by the Global team.
KEY COMPETENCIES:
- Strong security and business management experience.
- Knowledge of security protocols risk assessment and emergency response procedures.
- Indepth knowledge of security operations and procedures.
- Excellent planning and organizational skills.
- Strong financial experience.
- Ability to interpret track and maintain schedules metrics and performance indicators.
- Invoice auditing
- Capacity to maintain composure and professionalism in unusual circumstances.
- Adaptability to rapidly changing environments or assignments.
- Proficiency in computer skills particularly Microsoft Office and data visualization tools.
- Strong team collaboration and clientcentric mindset.
- Strong leadership decisionmaking and problemsolving abilities.
- Excellent communication and interpersonal skills.
EDUCATION/EXPERIENCE:
- Bachelors Degree or an equivalent combination of experience and education in Security Management Criminal Justice or equivalent field.
- Security management experience is strongly preferred.
- Law enforcement and/or military experience is a plus.
- Minimum of 34 years of relevant management experience with increasing responsibility within the private sector security industry or related public sector.
- Persuasive and articulate leader able to communicate securityrelated concepts to a broad range of security personnel and Client colleagues.
- Effective project management and organizational skills to oversee complex projects.
- Excellent team building collaboration communication and presentation skill
Ready to Make an Impact
If youre a driven leader with a passion for operations management and a desire to make a real difference we want to hear from you. At Securitas your career growth and success arent just supportedtheyre celebrated. If this sounds like the right opportunity for you apply today and become part of a team thats redefining security excellence.
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin pregnancy genetic information disability status as a protected veteran or any other applicable legally protected characteristic.
#AFSSTA
Required Experience:
Manager
Employment Type
Full-Time
