Student Success Specialist

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

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Student Success Specialist

Classification Title of Vacancy:

MSUAASF Range B

Institution:

Minnesota State University Moorhead

City:

Moorhead MN

Bargaining Unit / Union:

211: Minnesota State University Association of Administrative and Service Faculty

Fulltime / Parttime:

Fulltime

Employment Condition:

Unclassified Unlimited

Salary Range:

The wage range for this position is $22.89 $37.58 per hour $47788 $78458 per year).

Other Information:

This job posting is to fill 3 open positions. This job posting closes on May 8th 2025 at 12:01 am. A completed application will include: 1 Cover Letter 2 Resume.

Job Description:

The Student Success Specialist provides student support and programming functions associated with retention student success and advising through the Academic Success Center. This position would be responsible for direct proactive student services that combine academic noncognitive and career planning support as well as early intervention and academic seminar delivery to multiple student populations known to be academically atrisk and to be facing equity gaps in retention and graduation rates. In addition this position provides supplemental advising regarding academic policies and general education requirements. The Student Success Specialist also assists with onboarding and transition support services for students with sensitivity around issues that affect diverse cultural and socioeconomic populations.

RESPONSIBILITIES

Responsibility 1: Academic Support and Advising

• Provide accessible inclusive and evidencebased support for students through holistic student success coaching related to academic career and personal success
• Manage respond to and seek resolution for student academic support referrals and other updates through the Advising and Early Alert System
• Conduct academic interventions with students at risk for attrition including students experiencing academic and personal difficulty
• Collaborate and communicate with a wide range of university partners on sensitive issues to resolve student concerns and issues of academic policy/procedure and effectively refer students for support
• Assist students in developing an academic and career plan related to establishing goals identifying potential obstacles and persisting through challenges
• Serve as a Liberal Arts & Science Curriculum (LASC) and academic policy expert and provide supplemental advising for any undergraduate student seeking assistance
• Develop and maintain resources (literature websites and training sessions) related to academic coaching and advising
• Develop curriculum teach and assess academic success or similar courses on an as needed basis
• Participate in regular meetings and ongoing training with Academic Success Center staff as well as Career Development Center staff and other academic coaching and advising staff

Percentage of Time: 70

Responsibility 2: Retention Outreach & Programming

• Coordinate and carry out outreach campaigns in support of university onboarding student success and retention
• Develop and carry out targeted outreach and programming to various student populations to support and engage their transition into the MSUM community with sensitivity around issues that affect diverse cultural and socioeconomic student populations

Percentage of Time: 20

Responsibility 3: Support Academic Success Center Initiatives

• Participate in Student Orientation Advising and Registration (SOAR) events
• Represent the Academic Success Center at campus events including Admissions events resource fairs and new student orientation
• Support hiring supervision training and resource development for student employees
• Contribute to planning and implementation of ASC initiatives
• Present workshops and seminars as needed
• Work effectively in a team environment

Percentage of Time: 10

Responsibility 4: Be sensitive in dealing with other personnel visitors and students so that all are treated in a respectful professional and humane manner:

• Be respectful of and sensitive to the rights responsibilities and duties of others and respectful of the human rights of all racial ethnic and religious groups including but not limited to protected groups as defined by state statute.
• Maintain professional level of conduct and interaction with other staff so that staff dissention is minimized.
• Maintain control and composure during difficult and stressful situations to instill a calming effect on others.
• Maintain a professional distance in relationships with students and their families.

Percentage of Time: 100

Minimum Qualifications:

• Bachelors Degree plus one academic year work experience. Or two years of professional experience or a combination of postsecondary training education and/or professional experience. Experience can take the form of practicum internships or similar experience.
• Strong oral and written communication skills with demonstrated ability to communicate effectively with a variety of constituents
• Work effectively in a team environment

Preferred Qualifications:

• Masters Degree
• Experience supporting students who have been historically underrepresented in higher education
• Experience in collegelevel academic or career coaching tutoring academic advising or other student services

Other Requirements:

• Physical Effort: Must be able to lift/ carry equipment and materials occasionally.
• A completed application will include: 1 Cover Letter 2 Resume

Work Shift (Hours / Days of work):

8:00 am 4:30 pm / Monday Friday

Telework (Yes/No):

No

About:

MSU Moorhead is an inclusive university that pushes students to do more. We embrace diversity of ideas and people with our core values of grit humility and heart.

This job posting closes on May 8th 2025 at 12:01 am.

Benefits Information:

At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles $250 $1500 a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pretax medical and dental expense (with rollover option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and wellbeing of our employees and take work/life balance seriously.

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