Sales Technical Support
Sales Technical Support
Posted on :
24-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Position Overview: We are seeking an experienced Technical Support Manager to provide expert
aftersales support to customers using our recycled plastics in various molding applications. The
ideal candidate will combine strong technical knowledge of plastic processing with excellent
customer service skills to ensure optimal product performance and customer satisfaction.
Key Responsibilities:
Provide technical support to customers on the use of recycled plastics in blow molding
injection molding and extrusion applications
Troubleshoot processing issues at customer sites and recommend solutions
Conduct customer training on optimal processing parameters for recycled plastics
Document technical issues and solutions to build knowledge base
Work with Quality and R&D teams to improve product performance based on customer
feedback
Develop processing guidelines and technical data sheets for new products
Support sales team during customer trials and product qualifications
Monitor and analyze customer complaints to identify trends and improvement
opportunities
Travel to customer sites as needed 4050 travel expected)
Additional Responsibilities:
Develop relationships with moulders/converters and understand their pain points
Market and promote Banyan grades to moulders/converters
Required Qualifications:
in Plastics Engineering Polymer Technology or related field
7 years experience in plastic processing with expertise in blow molding injection
molding and extrusion
Strong understanding of polymer properties and processing parameters
Experience with quality control and testing methods for plastic products
Excellent problemsolving and analytical skills
Strong communication and interpersonal skills
Fluency in English and Hindi
Willingness to travel frequently
Preferred Qualifications:
Experience with recycled plastics
Knowledge of FMCG packaging applications
Additional regional language skills Experience with CRM systems
What We Offer:
Competitive compensation package
Opportunity to work with leading brands
Professional development opportunities
Health insurance and other benefits
Dynamic work environment in a growing company
training,technical support,extrusion,troubleshooting,crm systems,plastic processing,molding,communication,analytical skills,blow molding,customer service,quality control,processing,sales,travel,interpersonal skills
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
