Desktop Support Engineer L2 RU
Desktop Support Engineer L2 RU
Posted on :
24-04-2025
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1 Vacancy
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Job Description
Location: Naberezhnaya Tower Presnenskaya Naberezhnaya Moscow (Onsite)
Experience: 1 2 years in IT support
Certifications: CompTIA A / MCP (preferred)
About the Role:
We re looking for a techsavvy Desktop Support Engineer to provide toptier IT support to our team! You ll troubleshoot hardware/software issues manage tickets and ensure smooth operations across Windows/Mac environments. If you love solving problems and thrive in a fastpaced setting this role is for you!
What You ll Do:
- Provide L1/L2 support for desktops laptops printers and mobile devices (iOS/Android).
- Troubleshoot Windows 7 10 Office 365 Active Directory and enterprise apps.
- Collaborate with vendors to resolve AV/network issues.
- Perform hardware repairs and preventive maintenance.
- Document solutions in ticketing systems and meet SLAs.
Requirements
Skills We re Looking For:
- Technical: Windows OS GPOs MDM antivirus/encryption tools basic networking.
- Soft Skills: Stellar communication multitasking and a customerfirst attitude.
- Certifications (Bonus): CompTIA A MCP or similar.
Why Apply
- Work in a dynamic projectdriven environment with cuttingedge tech.
- Grow your skills with enterpriselevel IT challenges.
- Collaborative team that values innovation and learning.
Interested Apply now or tag someone who d be a great fit!
#ITJobs #DesktopSupport #TechCareers #MoscowJobs #Hiring
Windows OS Support 7/10, Active Directory, GPOs) Hardware Troubleshooting (PCs, laptops, printers, peripherals) Microsoft Office 365 & Collaboration Tools (e.g., Cisco Jabber) Basic Mac OS Support Mobile Device Management (iOS/Android) Ticketing Systems (ITSM tools like ServiceNow, Jira, etc. Enterprise Antivirus/Encryption Solutions Remote Support Tools (TeamViewer, RDP, etc. Basic Networking (TCP/IP, DNS, VPN, connectivity issues) Customer Service & Communication (fluent in English/Russian) Bonus: CompTIA A+ or MCP certification.
Education
Bachelor s degree in Computer Science, Information Technology, or a related field (OR) Diploma/Certification in IT/Computer Systems with 2+ years of hands-on desktop support experience. Relevant certifications like CompTIA A+, Microsoft Certified Professional (MCP), or Microsoft Modern Desktop Administrator.
Employment Type
Full Time
Key Skills
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