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Jobs by Experience drjobs

3-5years

Job Location drjobs

Nairobi - Kenya

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Digital Telemarketer
Location: Remote (Kenyan Based)
Type: Type: PartTime 20 hours per week)
Availability: Must be Available during U.S Business Hours

Overview
We are currently hiring a Digital Telemarketer to support our client. The Telemarketers will play a key role in this ecosystem by calling qualified leads (Seniors turning 65 following provided scripts and setting appointments with these Licensed agents. This supports a seamless handoff to ensure seniors receive the healthcare coverage they need.

This is a meaningful role for individuals who are motivated detail oriented & passionate about making a difference. It is ideal for a goal driven articulate professional with strong telemarketing experience and a heart for helping people. You will be the first point of contact in guiding eligible seniors through the initial steps of securing their health coverage.

Key Responsibilities
Conduct Outbound calls to individuals aged 65 and above using provided lead list.
Follow a structured call script (provided via google sheets) to qualify interest & set appointment.
Accurately log call activity and outcomes using internal tracking systems and project management tools (e.g. Asana .
Transfer call details promptly to internal teams agents must call prospects within 5 minutes of the VA Call.
Collaborate with team via Slack to ensure smooth communication and alignment.
Achieve and maintain target appointment booking rate (Goal 5 response rate).
Participate in regular team checkins training and performance review.
Qualify generated leads.


Requirements

Required Skills & Qualification
3 years of experience in telemarketing or outbound sales
Bachelor s Degree or diploma in related field
Trained in AI Fundamentals.
Excellent spoken and written English; Clear neutral accent.
Strong communication & Listening skills; Confident phone demeanor.
High attention to detail and ability to follow a strict call process.
Familiarity with Google Sheets Slack Asana and/or .
Strong work ethic and ability to work independently with minimal supervision.
Reliable laptop handset and highspeed internet (Minimum 90 Mbps).
Strong IT proficiency tech savvy and capable of troubleshooting basic technical issues.

Preferred Qualifications
Experience in Healthcare Insurance or working with senior population.
Ability to manage and adapt to a fast paced target driven environment.
A basic understanding of Medicare.

Benefits

Benefits
Performancebased bonuses
Health insurance
Remote work flexibility
Ongoing training and development
Opportunity to work with a diverse and dynamic team
Career growth potential


Employment Type

Full Time

Company Industry

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