- SAP and Salesforce system administration
- Responsible for monitoring and troubleshooting from SAP and Salesforce software up and running providing technical support to end users of SAP and Salesforce Basis collaborating with the operation/devops team
- IT Operations:
- Oversee the daytoday operations of the IT department.
- Manage and maintain computer systems networks and software.
- Ensure the smooth and efficient operation of IT infrastructure.
- Troubleshoot technical issues and implement solutions.
- Staff Management:
- Lead and supervise IT staff including hiring training and performance management.
- Motivate and empower IT professionals to achieve their full potential.
- Project Management:
- Manage IT projects from planning and implementation to completion.
- Ensure projects are delivered on time and within budget
- User Account Management:
- Creating managing and assigning user permissions and access levels.
- Assists in maintaining fleet of end user devices through patching and lifecycle management including Windows and Apple devices.
- System Installation and Configuration:
- Installing and configuring operating systems applications servers and network devices.
- Patching and maintaining core IT infrastructure components such as virtualization storage backup servers and others as directed.
- Utilizes tools approved by IT manager to facilitate patch management server monitoring disaster recovery and others as prescribed.
- Applying software updates and security patches to systems regularly.
- System Monitoring and Troubleshooting : Acts as an escalation point for helpdesk staff.
- Monitoring system performance identifying and resolving hardware and software issues analyzing system logs.
- Maintaining Active Directory O365 components CRM MDM and other systems as prescribed.
- Available to be on call for emergencies as it relates to the IT department.
- Creating and maintaining relevant documentation for information systems.
- Monitors health/performance of infrastructure components.
- Backup and Recovery:
- Implementing and maintaining data backup strategies performing regular backups and ensuring data recovery capabilities.
- Security Management:
- Working together with security lead with Implementing and enforcing security policies managing firewalls monitoring for potential security threats.
- Network Administration:
- Managing network infrastructure including routers switches and firewalls.
- Performance Optimization:
- Analyzing system performance identifying bottlenecks and implementing optimization strategies.
Qualifications :
- Bachelors degree in computer science information technology or equivalent
- 58 years of related experience
- Fundamental knowledge of Microsoft services such as Active Directory Office 365 Azure and Dynamics SL 2015. SAP basic
- Familiar with Power Shell.
- Familiar with Microsoft Server operating systems
- Basic understanding of Linux operating systems
- Familiar with VMware ESXi and vCenter products
- Some familiarity with NetApp or other SAN environments
- Understands basic networking concepts.
- Bilingual preferred (Korean and English) able to discuss with team in Korea sometimes able to join meeting at Korea time frame.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Remote Work :
No
Employment Type :
Contract