PC Technician - Mississauga
PC Technician - Mississauga
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Resolve the daily technical issues reported by end users in the company
- Make effective use of ticketing system to record track and followup on open incidents and ensure resolution is set within the SLAs
- Troubleshoot problems with laptops desktops and other equipment and perform hardware replacements or upgrades as needed
- Provide technical support for Microsoft Windows operating systems and applications Email and custom Manitoulin applications and portals
- Provide training on new and existing applications as required
- Working with the Infrastructure group when required
- Create howto documentation to assist people with various computer tasks
- Assist with or lead team initiatives
- Physically install and deploy new equipment as required
- Be available for flexible hours when required
- Scheduled to work oncall
- Maintain asset and system records
- This is an In Office position
- Other duties as assigned
Qualifications :
- Completion of a college diploma and minimum of 2 3 years related experience
- Experience with the setup and maintenance of network PCs laptops and printers
- Ability to fully troubleshoot and support Microsoft Windows and Mac users
Additional Information :
What do we offer you
- Competitive wages
- Comprehensive Benefits Program
- ProfitSharing Opportunities
- Rewarding Careers
- Opportunities for Growth and Advancement
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
