Assistant Executive Director

Association Headquarters is searching for an Assistant Executive Director to support our valued client partner. The Assistant Executive Director serves as the primary support to the associations Executive Director and works closely with volunteers account managers and internal service department staff. The Assistant Executive Director is responsible for coordinating implementing and administering projects and activities with the goal of member satisfaction. The ideal candidate is someone looking to advance within the association management profession with the support of a work environment that cultivates valued experiences growth opportunities and personal satisfaction.

APPLICATION INSTRUCTIONS

To be considered for this position the online application must be submitted along with an updated resume. All applicable fields on the application are required.

Essential Duties and Responsibilities

• Assist the Executive Director in overseeing the delivery of programs and services to meet client needs.
• Assist in translating strategic plans into operational plans and participating in developing new and improved products and services.
• Act as secondary liaison between Association organization (Board volunteers committees) and internal service departments to attain goals and objectives promptly and collaboratively.
• Develop consultative relationships with volunteer leadership.
• Develop and monitor client budget; ensure adherence to budget guidelines and objectives.
• Review service billing and act as a resource to Executive Director for questions related to payables.
• Work with designated client committees on assigned activities and programs.
• Coordinate activities and projects of assigned committees and task forces.
• Participate in the development and implementation of policies and procedures.
• Coordinate board meetings and supporting board materials.
• Oversee implementation and administration of the travel grant program.
• Report account activities to client boards as assigned.
• Participate in assessing accountstaff needs and setting goals and objectives.
• Participate in orienting and evaluating account staff.
• Manage and mentor account staff.
• Travel to annual client conferences supervise and participate in onsite activities.
• Respond to telephone and written inquiries.
• Generate correspondence and reports.
• Handle other responsibilities as assigned.

What youll bring to the table Education Experience and Required Proficiencies

• Bachelors degree
• 3 5 years of professional management experience preferably
• Excellent interpersonal and communication skills
• Strong customer orientation
• Previous experience managing staff
• Ability to organize and manage multiple projects/priorities
• Uses expertise to implement effective outcomes for client projects
• Ability to think ahead and plan over a one to the twoyear time span
• Management skills: Problemsolving critical thinking decisionmaking time management project management strategic thinking interpersonal communications organization
• Professionalism: Good judgment integrity accountability ability to interact with all levels of staff and vendors appropriate demeanor and appearance confidence coaching and mentoring other team members.
• Customer service attitude and skills: Team player commitment patience enthusiasm creativity listening comprehension flexibility/adaptability initiative cooperation attention to detail resourcefulness.
• Ability to travel out of state and overnight.
• Intermediate computer proficiency.
• Commitment to company values.

What we offer Employee Company Benefits

• Hybrid / Flexible work schedules available
• Medical Dental and Vision
• Company paid basic life insurance shortterm and longterm disability
• Voluntary Life Insurance Employee Paid
• AFLAC available
• Paid Time Off (PTO) accrual and Paid holidays
• 401k retirement plan available

• Onsite Fitness Center open 24/7
• Gym reimbursement program
• Training and Development opportunities

What sets us apart

• Named Best Place to Work by Philadelphia Business Journal 9 Times based on a survey conducted of our employees
• Industry Leader Most credentialed AMC and the 1st AMC to be Customer Service Certified by the Customer Service Institute of America

Who is AH

AH is a professional services firm that specializes in helping nonprofit organizations achieve their mission create value and advance their causes industries and professions. We have four main divisions within AH a fullservice Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning website builds database integrations accounting services staff recruitment credentialing management public affairs and lobbying and growing nondues revenue.

Our Diversity Equity & Inclusion Statement

Association Headquarters is committed to creating a diverse environment and is proud to be an equalopportunity employer. All qualified applicants will receive consideration for employment without regard to the following; race creed color national origin nationality ethnicity ancestry age sex (including pregnancy) family status marital/civil union status religion domestic partnership status affectional or sexual orientation gender identity and expression atypical hereditary cellular or blood trait genetic information liability for military service and mental or physical disability (including perceived disability and AIDS and HIV status) language national origin political affiliation socioeconomic status and other characteristics that make our employees unique.

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