Medical Device Technician II - 2nd Shift
Medical Device Technician II - 2nd Shift
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is where you save and sustain lives
At Baxter we are deeply connected by our mission. No matter your role at Baxter your work makes a positive impact on people around the world. Youll feel a sense of purpose throughout the organization as we know our work improves outcomes for millions of patients.
Baxters products and therapies are found in almost every hospital worldwide in clinics and in the home. For over 85 years we have pioneered significant medical innovations that transform healthcare.
Together we create a place where we are happy successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives where your purpose accelerates our mission.
Your Role at Baxter
THIS IS WHERE you build trust to achieve results!
Service Technician II employees contribute to our mission of saving and sustaining lives by working as a part of the Product Service Depot team performing preventive maintenance troubleshooting repair functional testing safety testing software updates technical phone support / troubleshooting escalation assistance to technicians and calibration of computer based and electromechanical medical devices. Ensuring the highest quality individuals follow documented standard work instructions and document findings into the system of record.
What Youll Be Doing:
- Identify through extensive testing and product knowledge when a device malfunction requires escalation.
- Contacts and communicates with our customers directly via phone. This interaction is required when communicating the services required to repair a device (i.e. questions about the service estimate provided).
- Provides technical phone support when a customers allegation cannot be verified. Provide additional troubleshooting to better understand the failure mode. (I.e. system accessory issues or use of the device that may have contributed to the issue observed by the customer).
- Communicates with the customers biomedical service technicians and thirdparty service centers to explain the proper servicing techniques parts required and tooling necessary when repairing a Baxter device.
What Youll Bring:
- Associate degree in Electronics Computer Information/Tech or related discipline preferred.
- Strong troubleshooting analytical and problemsolving experience and aptitude.
- Must be organized and have a keen attention to detail.
- Proficient with test equipment or tools such as: Digital Multimeter or Oscilloscope.
- Strong oral and written communication skills are preferred. You may be asked to speak publicly to a small group and on the phone or face to face with our customers.
- Solid understanding of Windows Operating systems (Microsoft Office Excel and Power Point) is a plus.
- Ability to travel to perform onsite service is a plus.
- SAP Experience is beneficial.
- Must be able to lift 40lbs.
We understand compensation is an important factor as you consider the next step in your career. At Baxter we are committed to equitable pay for all our employees and we strive to be more transparent with our pay practices. To that end this position has a base salary range of $51200 to $70400. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including but not limited to relevant skills/experience time in the role business line and geographic/office location.
US Benefits at Baxter (except for Puerto Rico)
This is where your wellbeing matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and wellbeing benefits include medical and dental coverage that start on day one as well as insurance coverage for basic life accident shortterm and longterm disability and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount and the 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching. We also offer Flexible Spending Accounts educational assistance programs and timeoff benefits such as paid holidays paid time off ranging from 20 to 35 days based on length of service family and medical leaves of absence and paid parental leave. Additional benefits include commuting benefits the Employee Discount Program the Employee Assistance Program (EAP) and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our additional information regarding Baxter US Benefits please speak with your recruiter or visit our Benefits site: Benefits Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams where fraudulent parties pose as Baxter employees recruiters or other agents and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself review our Recruitment Fraud Notice.
Required Experience:
IC
Employment Type
Full-Time
