Data Centre Engineering Operations DCC Communities

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


Key job responsibilities
Primary responsibilities and SME fields include but are not limited to:

Operations and Maintenance:

Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of investigation root cause analysis and followup resolution actions.
Responsible for ensuring maintenance/ repairs of a Data Center (Electrical/Mechanical/Fire Suppression Systems) are planned and executed to the best interest of the business.
Responsible for Asset and Inventory management.
Develop and maintain method statements standard operating procedures emergency response procedures preventive maintenance programs and all technical documentation.
Ensure standardization and consistency with bestinclass operating practices. (Technical Writing Skills and Automation)
Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLAs and KPIs.
Providing hands on facility support where required (e.g. installation of new equipment decommissioning of equipment replacement of faulty equipment internal auditsetc.
Oversee technical compliance auditing and the effective and timely close out of corrective action plans.

Incident and Emergency Response:
o Managing information flow during incidents while providing regular updates to management.
o Reviewing incident reports documenting periodic trend summaries and providing updates and recommended actions to management.

A day in the life
Youll be a part of team for handson electrical and mechanical equipment troubleshooting and operations. This equipment includes but is not limited to switchgear Gensets UPSs PDUs AHUs chillers cooling towers chemical treatment systems pumps motors VFDs and building automation systems.
Daytoday Responsibilities:
Operate & Maintain mechanical/electrical/fire fighting equipment.
Utilize internal tools and portals to manage Data Center work flows including change management
Daily operational readings of all mechanical and electrical infrastructure equipment
Respond and manage equipment failure incidents
Troubleshoot and assist root cause analysis of equipment failures

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employeeled and companysponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.


At least two years of Data Center operations experience and oncall support for Data Center facilities.

Degree in Engineering field (Electrical Mechanical Industrial)or relevant technical diploma (military/trade school) degree

An excellent understanding on the nature of mission critical systems (Data Centers Hospitals Power plants military facilities etc..





An excellent understanding of the Electrical systems in critical Data Center operations that include but not limited to utility substation feeds transformers switchgear VFI Class UPS DRUPS PDUs ATS STS SLA/VRLA batteries and associated systems diesel/gas turbine generators and related fuel systems Surge Suppression Active Harmonic Filtering battery monitoring systems branch circuit monitoring systems SCADA systems.

An excellent understanding of the Mechanical systems in critical Data Center operations include but not limited to CRAC/CRAHs/AHUs chillers cooling towers storage tanks chemical system heat exchangers piping systems pumps valves duct systems fans dampers.

An excellent understanding of other facilities systems used in Data Centers and Mission critical facilities including but not limited to fire detection and suppression systems plumbing and drainage systems Building Monitoring Systems automatic control systems.

An excellent understanding of design procurement suitability of application testing and commissioning. Certifications/Accreditations that will be viewed positively: PMP; Prince2; ITIL v2/3; BICSI; ASHRAE CDCP/S/E or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.