Sr Strategic Communications Manager Delivery Service Partner Rest of World RoW Communications
Sr Strategic Communications Manager Delivery Service Partner Rest of World RoW Communications
Posted on :
24-04-2025
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1 Vacancy
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Job Description
Is writing one of your superpowers Do you believe compelling messaging has the power to engage customers and change sentiment
We are looking for a Sr. Strategic Communications Manager to join the EU Delivery Service Partner (DSP) Communications Team. Our team supports hundreds of DSPs who engage thousands of Delivery Associates to deliver millions of packages per week through our Last Mile delivery network.
The ideal candidate must be a strong communicator with strategic communications business acumen and excellent writing ability. Exercising extremely high judgment in narrow timeframes particularly by injecting logic and care into strategic communications targeted at DSPs is critical.
You will Insist on the Highest Standards regarding DSPfacing communications and content. You will rapidly Earn Trust with multiple crossfunctional partners including program managers product managers and executives. You will be a thought leader who indexes high on emotional intelligence. You will bring in fresh ideas to simplify and scale our communications processes. You will have a passion for storytelling as there are so many wonderful stories to be found in this innovative space. Our environment is fastpaced and requires a candidate who has a high Bias for Action and thrives in ambiguity.
This role is a unique hybrid of B2B Comms and Internal Comms.
Key job responsibilities
Develop a multichannel content strategy for new program technology and product launches including written communications executive messaging infographics and video scripts
Translate complex messaging into simple and easytounderstand content
Interview DSPs (Delivery Service Partners) and program managers to build advocacy stories to promote the program as entrepreneurial opportunity of choice
Identify emerging topics and develop proactive plans with stakeholders
Monitor and measure the effectiveness of communications
A day in the life
We write a lot and are right a lot! We respond to business needs and develop messaging for change announcements. We also interview DSPs to build compelling spotlight and advocacy stories. We own multiple channels by which we communicate to our DSP Owners including the Communication Center a newsletter an internal social forum and inperson/online events. We partner effectively with other content creator teams at Amazon to bring consistency and amplify our storytelling efforts.
About the team
The EUDSP Communications Team is made up of 10 highperforming Communicators. Even though we are based in different cities across Europe and UK we have a highly inclusive and collaborative culture. We approach each other with respect and humility and have fun making history together. DSPs count on us to provide helpful and trustworthy information so they can operate their business efficiently and focus on what matters most to them i.e. building a safetyfirst culture developing their team and delivering millions of smiles in their communities.
Experience communicating results to stakeholders
Experience developing and executing campaigns across a multitude of timezones and languages
Experience using data and metrics to measure impact and determine improvements
Fluent in an additional language (written and verbal communication) would be a plus
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are looking for a Sr. Strategic Communications Manager to join the EU Delivery Service Partner (DSP) Communications Team. Our team supports hundreds of DSPs who engage thousands of Delivery Associates to deliver millions of packages per week through our Last Mile delivery network.
The ideal candidate must be a strong communicator with strategic communications business acumen and excellent writing ability. Exercising extremely high judgment in narrow timeframes particularly by injecting logic and care into strategic communications targeted at DSPs is critical.
You will Insist on the Highest Standards regarding DSPfacing communications and content. You will rapidly Earn Trust with multiple crossfunctional partners including program managers product managers and executives. You will be a thought leader who indexes high on emotional intelligence. You will bring in fresh ideas to simplify and scale our communications processes. You will have a passion for storytelling as there are so many wonderful stories to be found in this innovative space. Our environment is fastpaced and requires a candidate who has a high Bias for Action and thrives in ambiguity.
This role is a unique hybrid of B2B Comms and Internal Comms.
Key job responsibilities
Develop a multichannel content strategy for new program technology and product launches including written communications executive messaging infographics and video scripts
Translate complex messaging into simple and easytounderstand content
Interview DSPs (Delivery Service Partners) and program managers to build advocacy stories to promote the program as entrepreneurial opportunity of choice
Identify emerging topics and develop proactive plans with stakeholders
Monitor and measure the effectiveness of communications
A day in the life
We write a lot and are right a lot! We respond to business needs and develop messaging for change announcements. We also interview DSPs to build compelling spotlight and advocacy stories. We own multiple channels by which we communicate to our DSP Owners including the Communication Center a newsletter an internal social forum and inperson/online events. We partner effectively with other content creator teams at Amazon to bring consistency and amplify our storytelling efforts.
About the team
The EUDSP Communications Team is made up of 10 highperforming Communicators. Even though we are based in different cities across Europe and UK we have a highly inclusive and collaborative culture. We approach each other with respect and humility and have fun making history together. DSPs count on us to provide helpful and trustworthy information so they can operate their business efficiently and focus on what matters most to them i.e. building a safetyfirst culture developing their team and delivering millions of smiles in their communities.
Experience communicating results to stakeholders
Experience developing and executing campaigns across a multitude of timezones and languages
Experience using data and metrics to measure impact and determine improvements
Fluent in an additional language (written and verbal communication) would be a plus
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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