The Grove at Veridian Support Coordinator Family Services

*HIRING BONUS: $750!*

At Avalon housing is a human right. Our mission is to build healthy safe and inclusive supportive housing communities as a longterm solution to homelessness.

Avalon Housing is a nonprofit supportive housing provider. Supportive housing is a combination of affordable housing paired with services such as case management. We dont just help people find housing we help people stay and thrive in their homes.

If you are passionate about creating more diverse inclusive and equitable communities where all people are welcome Avalon may be a good fit for you.

Using a Housing First approach Avalons Family Services Support Coordinators provide outreach case management and housing support services to Avalon tenants in households with minor children. The individuals we serve face many challenges including mental illness substance use disorders and/or chronic medical conditions in addition to chronic homelessness. Our clients live in Avalon Housing units with private landlords or in public housing located within Washtenaw County.

Support Coordinators collaborate with community partners to coordinate delivery of a broad range of services that meet the mental physical psychosocial and housing needs of our clients either through direct service or connections to appropriate resources.

In addition to a competitive salary here are some of the key benefits that Avalon staff receive:

Paid Time Off

Paid time off includes three weeks of vacation time plus additional sick and personal time allowances. There is also an extra paid holiday every month!

Medical Benefits:

Fulltime employees can select from three comprehensive medical insurance plans including coverage options for your family. Plus Avalon covers dental and vision insurance with no perpayroll premium contribution!!

Life and Disability Plans:

Employees working 16 or more hours per week receive life insurance and shortterm disability coverageAvalon covers the full cost of the premiums.

403(b) Retirement Plan:

Avalon sponsors a 403(b) retirement plan through Vanguard available to all employees.

Core Responsibilities Include:

• Provide ongoing active outreach and creative engagement to tenants
• Conduct comprehensive assessments and help tenants develop action plans to achieve goals
• Work with tenants and property management to coordinate eviction prevention efforts and develop housing permanency plans.
• Negotiate and advocate with external community resources providing medical mental health substance use and other supports
• Assist tenants with conflict resolution among tenants and neighbors
• Work to build community and peer support among tenants including participation in community programming activities
• Meet documentation requirements as dictated by program need
• Work with clients in their homes in community centers and in the larger community
• Participate in oncall rotation and occasional evening and weekend work as necessary
• Assist tenants as needed with activities of daily living such as transportation housekeeping meal preparation medication shopping laundry or other handson assistance

Desired Qualifications & Experience

• Bachelors or Masters degree in a social or behavioral science or relevant field or three years of relevant experience
• Experience working with people who are homeless people with mental illness chronic health issues and/or addiction disorders or similar populations
• Skilled in crisis response situations
• Must possess a highly positive and enthusiastic attitude and strong commitment toward helping those in need
• Proven ability to manage partnerships with a high degree of skill while upholding Avalons mission and values particularly when working with stakeholders who may have differing perspectives or priorities
• Interest and experience in working with individuals who are difficult to engage and refer to traditional programs; experience with harm reduction and traumainformed care
• Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to work well with diverse populations in a nonjudgmental way.

Job Title: The Grove at Veridian Support Coordinator

Reports to: Family and Community Services Team Lead

Location: This position and office is based in Ann Arbor MI.

Status: Full time position salaried exempt

Starting Wage: $49009

Benefits including excellent health insurance options dental & vision 403(b) generous vacation and additional holidays Life / AD&D / Short and longterm disability plans Employee Assistance & Wellness programs

Avalon Housing is an equal opportunity employer and actively seeks applicants from diverse racial and ethnic backgrounds as well as historically marginalized groups. This includes but is not limited to underrepresented gender identities sexual/romantic orientations and/or relationship structures people living with disabilities or mental health conditions and with lived experience with homelessness or recovery from a substance use disorder and people with underrepresented religious and/or socioeconomic backgrounds.

Avalon also encourages those with criminal histories to apply. Avalon doesnt request information about criminal histories unless and until an offer of employment is extended. Avalon may exclude someone based on criminal history if it determines the criminal history is related to or directly conflicts with the responsibilities of the position.

Required Experience:

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