Senior UX Designer AWS Support Kumo UX
Senior UX Designer AWS Support Kumo UX
Posted on :
24-04-2025
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1 Vacancy
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Job Description
AWS Kumo is a fastgrowing agile and collaborative team of technologists with diverse backgrounds from all parts of the globe including United States Canada South Africa Australia and other geographies. We combine the culture of a startup the innovation and creativity of an R&D lab the worklife balance of a mature organization and AWSscale technical challenges. We own critical cloud services used by all AWS customers to build optimize manage and operate at scale. Our broad portfolio of services includes AWS Managed Services (AMS) AWS Health Trusted Advisor WellArchitected re:Post Recommendations & Insights Selfservice Automation Support Center next generation Routing and more as well as all the internal tooling used by our global AWS support organization to provide exceptional customer engagement. Kumos product portfolio includes AI/GenAI to build the next generational experiences for customers predictively recommend solutions and proactively solves customer problems.
Were looking for a talented passionate User Experience designer to join our team with specific focus on developing and refining GenAI design solutions for our portfolio products. The ideal candidate is comfortable with complexity and solving hard problems. They have experience in enterprise products and have strong ideation skills holistic systems thinking deep attention to detail with a passion for making difficult tasks into simple delightful experiences. In this role this UX designer will work closely with Product and Engineering partners. Collaboration and product ownership is essential as well as being a great communicator who can tame ambiguity and align with stakeholders.
8 years of UX designer or interaction designer experience
Have an online portfolio or samples of work on resume demonstrating experience creating great endtoend usercentered design solutions and patterns across desktop and mobile devices
Experience acquiring user data (e.g. conducting usability studies performing user research) and creating personas and journey maps
Bachelors degree in design / humancomputer interaction (HCI)
Experience in delivering design solutions for projects of large scope and complexity
Experience designing in an agile development environment
Experience working with stakeholders to plan and execute programs that are strategic in nature
Excellent verbal communication and presentation skills. Experience working with distributed teams. Experience working with enterprise design systems.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127100/year in our lowest geographic market up to $211600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Were looking for a talented passionate User Experience designer to join our team with specific focus on developing and refining GenAI design solutions for our portfolio products. The ideal candidate is comfortable with complexity and solving hard problems. They have experience in enterprise products and have strong ideation skills holistic systems thinking deep attention to detail with a passion for making difficult tasks into simple delightful experiences. In this role this UX designer will work closely with Product and Engineering partners. Collaboration and product ownership is essential as well as being a great communicator who can tame ambiguity and align with stakeholders.
8 years of UX designer or interaction designer experience
Have an online portfolio or samples of work on resume demonstrating experience creating great endtoend usercentered design solutions and patterns across desktop and mobile devices
Experience acquiring user data (e.g. conducting usability studies performing user research) and creating personas and journey maps
Bachelors degree in design / humancomputer interaction (HCI)
Experience in delivering design solutions for projects of large scope and complexity
Experience designing in an agile development environment
Experience working with stakeholders to plan and execute programs that are strategic in nature
Excellent verbal communication and presentation skills. Experience working with distributed teams. Experience working with enterprise design systems.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127100/year in our lowest geographic market up to $211600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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