Director Student Services

Job Summary
This position is an integral member of the senior leadership team of the Department of Housing & Residential Education within the Division of Student Affairs. The Director will work collaboratively with colleagues who are overseeing the areas of Facilities Budget & Finance Dining Management and Housing Services to advance a comprehensive and successful organization. The Director reports to the Associate VicePresident of Housing & Residential Education and directly supervises an associate director for residential education and with matrix supervision for an Associate Dean in the Dean of Students office that oversees residential Care & Conduct. The Director indirectly oversees assistant directors for residential education resident directors outreach coordinators graduate assistants and more than 170 undergraduate student leaders (comprised of Resident Advisors Community Advisors and Residential Peer Mentors). The Director provides comprehensive leadership and supervision to the Residential Education area. The Residential Education area is the primary area charged with overseeing the residential experience and leadership development initiatives for HREs 5500 residents and 170 student leaders. As the Director this role helps to develop strategic vision buyin and assessment plans for these initiatives. Additional residential construction of 5000 beds is in various stages of development with plans to double the oncampus housing beds in five years. 1500 beds will open in Fall 2026 with an additional 3500 beds planned for. The Director also serves as primary liaison to the Office of the Dean of Students to assist with crisis and conduct response and serves as part of the department response team in cases of emergency. They are also part of the reporting line for significant incidents or crises that occur during nonbusiness hours along with serving as the primary afterhours liaison with campus partners (e.. Dean of Students Office). Student Affairs is comprised of nearly 20 departments and is focused on supporting student wellbeing and success with the ultimate goal of assisting students in discovering their passion people and purpose. To that end we aim to foster an environment that encourages employees to embrace innovative service delivery methods to best meet the needs of our students. As a result students have the opportunity to participate in the creation of campus culture collaboratively working alongside professional staff student leaders and academic partners. Student Affairs departments serve all students at the University of Utah including undergraduate graduate and professional students who come from a variety of backgrounds. In order to best support our students it is important that staff stay aware of issues and best practices related to student development identity and sense of belonging both locally and nationally.

Responsibilities
The Director is responsible for providing strategic leadership and oversight for a comprehensive residential education program. This position is responsible for the following major areas: 1. Provide strategic vision planning and assessment oversight to the residential experience educational model using a residential curriculum approach. 2. Assist with coordination of the student conduct processes student of concern outreach management and liaison with campus stakeholders. 3. Oversight of department and campus crisis management and emergency response protocols liaison with campus emergency management 4. Support the Residence Hall Association in their strategic planning and leadership development 5.. Provide oversight to the recruitment selection training supervision professional development planning and evaluation of staff and student leaders to support the advancement of department division and university goals 6. Lead a team in carrying out staff recruitment selection training supervision professional development planning and evaluation 7. Serve as an ethical steward of financial resources. Develop budget in alignment with long range planning 8. Design assessment initiatives and processes to measure student utilization student learning outcomes and program success 9. Steward opening and closing process planning and operations at the building level alongside your team 10. Develop and administer university and departmental policy 11. Support individual development of students and staff As a Director this position has responsibility to align the strategic direction of their responsible areas with the department Student Affairs Division and University Strategic Plans. The Director is responsible for identifying researching evaluating strategic opportunities and evaluating their fiscal and policy implications. The Director provides support to advance the success of the entire department. They are a highly visible member of the university community who interacts across divisional lines. The Residential Education area works collaboratively with all segments of the university through education consultation advisement and referral (specific entities include Dean of Students office Living Learning Partners University Police Department Office of Equal Opportunity and Affirmative Action Undergraduate Studies Academic Affairs General Counsel Counseling Center Center for Student Wellness). The Director will serve on department division and university committees as appropriate. This position is also expected to serve as a connection point with colleagues outside of the institution including BIG 12 AIMHO and ACUHO I. In addition this position is responsible for actively supporting a high level of engagement of Residential Education staff within outside of the institution as well. DISCLAIMER This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications
Minimum Qualifications: Bachelors degree or equivalency 1 year of college education is equivalent to 2 years of related work experience); eight years of progressively more responsible management experience; and demonstrated leadership human relations and effective communications skills required. Strongly Preferred: Masters degree in higher education or related field; Commitment to a studentcentered educational mission that focuses on student success and engagement; At least eight years of increasingly responsible professional experience in a position that involves thinking strategically organizing and managing residential and educational operations in a large complex university housing department; Demonstrated understanding and commitment to ensuring that all students find their home away from home. o Knowledge of personnel management including selecting training supervising and evaluating professional and paraprofessional staff; Strong experience in crisis and emergency response. o Excellent communication and interpersonal skills including writing public speaking and presenting teaching and responding to customer needs; o Familiarity with different assessment methodologies and application of the resulting outcomes Track record of continual improvement and use of data as a strong rubric for decision making Strong budget development and management experience Experience developing and implementing a dynamic strategic plan Experience collaborating with faculty staff and students in other university departments; Experience working with student conduct; Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.