Clinical Program Manager C3
Clinical Program Manager C3
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1 Vacancy
Job Description
Role: Clinical Program Manager C3
Reports to: Director C3
Program: 1502 Downtown C3
Department: Outreach
Location: Molly Lowrey and Frank Rice Center 627 S. San Julian Street Los Angeles CA 90014
Setting:100 Onsite
Schedule:Monday Friday 7:30am 4pm
Status:Fulltime/Exempt/Management
Benefits:Medical Vision Dental Life Insurance 403(b) Retirement plan Employee Assistance Program (EAP) etc.
Openings:1
SUMMARY:
The C3 Program Manager will provide leadership and oversight to the multidisciplinary C3 Street Outreach team of direct service staff and ensure that appropriate high quality and integrated care and services are provided to highacuity unsheltered clients living in Skid Row. The C3 outreach program is part of a largescale streetbased engagement effort in the Metro Los Angeles Area. The goal of C3 is to create a countywide network of multidisciplinary integrated streetbased teams to identify engage and connect or reconnect homeless individuals to interim and/or permanent housing supportive services and lifesaving care. The Program Manager is responsible for leading these teams coordinating services with partner agencies as needed providing staff training and clinical support and fostering collaboration within the team between other departments and programs. The Program Manager is also responsible administrative aspects of team leadership including data oversight training and supervision of case managers and clinicians.
Essential Duties and Responsibilities:
- Provide leadership to the multidisciplinary teams ensuring continuity of care and services between The People Concern agency resources and partnering agencies.
- Provide individual and team supervision (clinical and administrative) through weekly structured supervisions and ongoing to support growth and accountability of direct service staff.
- Be available to respond to medical and psychiatric emergencies directly in the field and to provide clinical guidance to staff.
- Ensure that client services emphasize the highest standards of trauma informed care client safety and harm reduction interventions.
- Assist in the screening assessment and care coordination of clients for medical psychiatric and other services.
- Ensure all paperwork and data collection is complete timely accurate and current in agency records and electronic databases through ongoing audits of electronic data bases and chart reviews.
- Ensure adherence to funding source contracts and performance standards.
- Provide fieldbased training to staff on policies and procedures clinical and administrative topics to prepare them to deliver a high standard of clinical care to individuals living with severe mental illness severe medical disorders and highrisk substance use disorders.
Qualifications:
- Masters degree in mental health field (Social Work MFT or Psychology); and one year clinical experience with individuals with severe mental illness/cooccurring disorders OR
four years of experience working in a clinical setting with individuals with severe mental illness and one year supervisory experience. - Experience working with highly vulnerable individuals who are experiencing homelessness severe mental illness substance addiction and medical barriers.
- Detail oriented with excellent time management organizational written verbal interpersonal and computer skills.
- Passion for working in a high tolerance harm reduction model with individuals who have multiple barriers.
- Able to learn quickly and work effectively with a wide range of constituencies
- Strong interpersonal and team building skills
- Selfstarter with the ability to stay ahead of the curve and thrive in fastpaced work environment
- Current valid Drivers License with an acceptable driving record
- Able to obtain and maintain CPR/First Aid certification
Preferred Qualifications:
- Clinical Masters degree with BBS registration strongly preferred.
- Experience providing direct supervision and management of staff preferred.
Work Environment:
- Skid Row street based program. Daily walking independently throughout Skid Row community.
- Combination of field (streetbased) and office environment.
- Regularly required to sit stand bend stoop twist; occasionally lift or carry up to 35 lbs.
- Walk and drive to different local sites with or without clients (ex: hospitals shelters clinics housing)
- Regularly walking distances over uneven surfaces and in encampment areas.
- Will necessitate working in busy loud and chaotic environments
- Will be exposed to elements like cold heat rain dust noise and odor as well as clients with severe medical and hygiene needs.
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to nondiscrimination in employment. We select the most qualified individual for the job basedon jobrelated qualifications regardless of race color age sex religion national origin disability ancestry marital status credit history sexual orientation arrest and court record genetic information veteran status or any other status protected by federal state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles Countys largest social services agencies The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County OPCC and Lamp Community. Informed by more than fiftyeight years of work in the community The People Concern is a leading provider of and advocate for evidencebased solutions to the multifaceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve we provide a fully integrated system of care including outreach interim housing mental and medical health care substance abuse services domestic violence services life skills & wellness programs and permanent supportive housing tailored to the unique needs of homeless individuals survivors of domestic violence challenged youth and others who have nowhere else to turn.
The People Concerns model of integrated and comprehensive care empowers our participants to navigate the multifaceted obstacles in their lives become their best selves and ultimately connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning 403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short and LongTerm Disability
- Voluntary Pet Insurance
- Discounts on Hotels Theme Parks Concerts Movies Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
Other details
- Job FamilyJulie
- Pay TypeSalary
- Employment Indicator100 in person by JD
- Min Hiring Rate$70500.00
- Max Hiring Rate$75000.00
- Travel RequiredYes
- Required EducationMasters Degree
- Job Start DateMonday May 26 2025
Required Experience:
Manager
Employment Type
Full-Time
