Staff User Experience Researcher
Staff User Experience Researcher
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The Staff User Experience (UX) Researcher is responsible for empowering product and user experience decisionmakers with the insights to make datadriven decisions. This role will manage a research program for a tier of Workiva product teams or key opportunities. The Staff UX Researcher will also plan conduct analyze and communicate results from qualitative quantitative and experimental studies that investigate users their needs motivations and behaviors. The insights gleaned from these studies will inform Product Managers User Experience Designers and Software Engineers enabling them to build and optimize innovative userfriendly products.
What Youll Do
Team Leadership:
Drive strategy and of research across groups of product teams
Partners with product leadership to ensure best practices of research and evidence backed decision making are followed
Provides research leadership to set of products or opportunities of vital importance to Workiva strategy
Mentors researchers and members of the user experience team
Designs and Conducts Research:
Reviews research plans and offers consulting on best practices of research
Provides leadership and ownership of the collection of analytics and communicating insights across multiple teams
Coordinates research studies by planning collecting evidence analyzing and communicating insights across multiple teams as well as executives
Collaborates with designers product managers and engineers to discover and prioritize opportunities with new and existing products in a fast paced rapidly changing environment
Enforces consistency in the development and management of research plans and scheduled for product teams by helping set best practices
Leverages a broad range of research techniques to develop a deeper understanding of our customers users and the ways they work
Delegates tasks in collaboration with team management to distribute work effectively
Leverages evaluation techniques to identify key usability needs and to help refine previously implemented features
Interprets and Presents insights:
Organizes interprets and presents evidence clearly and serves as a point of contact for key decision makers
Leads team members and key collaborators to explore new approaches that will provide optimal feedback
Analyzes synthesizes and communicates test/research results advocates for user centered product improvements
Partners with leadership to inform and influence product strategy and tie business outcomes to reliable insights
What Youll Need
Minimum Qualifications
Minimum of 57 years of professional experience conducting user research in a product development environment
A strong portfolio demonstrating a range of research methodologies data analysis techniques and the tangible impact of research on product design and development
Undergraduate degree in HumanComputer Interaction Psychology Cognitive Science Sociology Anthropology Design Computer Science or a related field
Demonstrated expertise in designing conducting and analyzing mixed methods research studies effectively integrating qualitative and quantitative data
Proficiency in a variety of qualitative research methods (e.g. usability testing contextual inquiry interviews focus groups) and quantitative research methods (e.g. surveys data analytics) and associated tools
Experience in developing and implementing data management strategies for UX research projects including data cleaning organization and storage
Exceptional written and verbal communication skills with the ability to articulate complex research findings and recommendations clearly and persuasively to diverse audiences
Outstanding interpersonal and collaboration skills with a proven ability to work effectively with crossfunctional teams
Preferred Qualifications
Experience in the SaaS industry or a related technology domain
Proven experience working as a UX Researcher within Agile development teams
Experience in planning and conducting JTBDfocused research activities including job interviews and the analysis of user stories
Strong analytical skills including the ability to utilize statistical analysis techniques and software to interpret quantitative data
Experience with SQL
Familiarity with specific UX research tools (e.g. UserTesting UserZoom)
Experience with data visualization tools (e.g. QuickSights)
Experience mentoring junior UX researchers
Advanced degree (Masters or PhD) in a relevant field
Experience conducting global research studies
Travel Requirements and Working Conditions
Willingness to travel less than 15 for team and corporate meetings
Reliable internet access for any period of time working remotely as we embrace flexible work arrangements
How Youll Be Rewarded
Salary range in the US: $129000.00 $207000.00A discretionary bonus typically paid annually
Restricted Stock Units granted at time of hire
401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors.
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation. Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process please email .
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment.
#LILP1Required Experience:
Staff IC
Employment Type
Full-Time
