Assistant Suites Manager Full-Time Amalie Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Assistant Suites Manager will actively assist the Suites Manager in aspects of employee relations to ensure a positive harmonious compliant and cooperative work environment as well as coach and mentor. The Assistant Suites Manager must provide a high level of event oversight technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.

This is a key position for the effective operation of the business. The employee must maintain excellent attendance and be available to work a variable eventdriven schedule which to include evenings and weekends. Open availability professional presentation outstanding interpersonal skills selfdirection and strong technical (computer and POS) aptitude required.

This role will pay an hourly rate of $26.00$29.00.

Benefits for FullTime roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until July 18 2025.

FromAmalie Arena had more than $62 million in improvements that have clearly revolutionized the industry and made it the premier entertainment venue in the state of Florida.

With a wide array of venues spread throughout the United States it can be difficult to find one that distinguishes itself from the others. That is not the case with the renovated Amalie Arena Floridas premier entertainment venue and home of the threetime Stanley Cup champion Tampa Bay Lightning.

Boasting unique features like lightningthrowing Tesla coils the 11000 squarefoot Budweiser Biergarten with incredible views of the city and a massive fivemanual 105rank digital pipe organ Amalie Arena consistently ranks among the very best venues in the United States. The best part This is only the beginning.

• Assists in the overall effective management of Catering operations.
• Must demonstrate ability to develop read and comprehend Banquet Event Orders.
• Responsible for full knowledge of the food and beverage menu and sharing the knowledge with staff as well as the guests including ingredients portion sizes pricing and preparation.
• Ensures total compliance with all alcohol service policies.
• Monitors alcohol service throughout event to assure 100 compliance with Alcohol Service policies.
• Reports any alcohol service or compliance issues to management immediately.
• Provides ongoing direction supervision and mentoring to hourly event staff.
• Monitor product quality and ensure high level of guest service.
• Assists in troubleshooting technical problems with Point of Sale Systems from both a hardware and software perspective.
• Assist with the troubleshooting of any food service equipment issues when found.
• Report ongoing concerns to the Suites Manager.
• Maintains sanitation health and safety standards in work areas.
• Assist in the ongoing training development mentoring and supervision of hourly employees as directed by department managers.
• Responsible for evaluating designated spaces after each Event for proper cleanliness and Inventory levels.
• Assist in the management of catered events from setup to tear down including handling all communication with hourly staff culinary staff and guests.
• Assist Suite Manager with administrative duties including monthly inventory.

• Associates degree (A.A. or equivalent from twoyear College or technical school; or six months to one year related experience and training in Fine Dining Catering/Banquets and/or Event Operations; or equivalent combination of education and experience.
• Previous management or supervisory experience in a fastpaced food and beverage environment
• Nationally recognized advanced food service sanitation training course certification. (ServSafe)
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency: Email Excel Word Outlook Schedule.
• Working knowledge of Point of Sale systems
• Basic math skills including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends as required) depending upon event and business requirements.
• Excellent verbal and written communication skills.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.