Automotive Service Advisor
Automotive Service Advisor
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Job Description
Are you passionate about the automotive industry and delivering topnotch customer service Jones Family of Dealerships in Lancaster Pennsylvania is looking for a dedicated Automotive Service Advisor to be the vital link between our customers and our expert technicians. If you thrive in a fastpaced environment enjoy problemsolving and take pride in providing excellent customer support we want to hear from you!
What Youll Do:
- Welcome customers with a warm friendly approach to ensure a positive service experience
- Listen attentively to customer concerns and accurately document vehicle issues
- Provide clear knowledgeable explanations of recommended repairs and maintenance options
- Prepare precise estimates for service costs and time frames
- Coordinate with technicians to ensure efficient workflow and timely service completion.
- Keep customers informed on the progress of their vehicles repairs.
- Address customer concerns and resolve issues to ensure satisfaction.
What Were Looking For:
- Valid drivers license
- Previous experience as an automotive service advisor is a plus but not necessary.
- Strong understanding of vehicles including common issues and repair procedures
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize effectively in a fastpaced environment
- Problemsolving mindset with attention to detail and accuracy in documentation
Why Join Us
- Attractive compensation with bonus potential.
- Opportunities to develop skills and progress within the company.
- Medical dental and vision insurance.
- Health Savings Account (HSA)
- 401(k) plan with company match to help secure your future.
- Paid vacation holidays and sick time.
- Companypaid life insurance
- Discount pricing on purchases services labor and parts.
- Referral program for bringing great talent into the team.
- Uniforms and professional laundering service are provided by us.
About Us:
For over 64 years Jones Family of Dealerships has been a trusted name in the automotive industry providing exceptional service and fostering a teamoriented environment. We value our employees and believe in creating a workplace where you can grow succeed and feel appreciated. Join our team and become part of a company that truly values its people. Ready to take your career to the next level Apply today
Required Experience:
Unclear Seniority
Employment Type
Full-Time
