DescriptionThe Consumer Bank Business and Product Transformation team is responsible for advancing Consumer Bank product operating models and mobilizing product teams to deliver initiatives at scale that align with Consumer Bank Strategic Objectives.
As a Product Portfolio Operations Manager in the Consumer Bank agile product portfolio you are a foundational member of a team responsible for implementing connectivity strategies across the product space. You ensure product investments and roadmaps align with Consumer Bank Strategic Objectives driving positive business and customer benefits. You are directly responsible for creating structures that enhance coordination in our product line. By mobilizing product teams you deliver largescale initiatives and advance the Consumer Bank agile product delivery strategy for better business and product outcomes through continuous improvement.
Job responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training maturation needs assessments and continuous improvement practices
- Drives adaptation and modification of our productline framework to ensure crossproduct priorities sequencing and tradeoffs are realized
- Implements a productlevel collection strategy consisting of controls financials and resourcing needs
- Lead continuous planning and prioritization processes including Consumer and Community Banking planning deliverables and monthly Consumer Bank prioritization.
- Establish a partner communication framework to keep product technology design and data organizations informed of priorities status and changes.
- Oversee product portfoliolevel priorities key initiative status capacity plans cosupplier dependencies risks and performance metrics with the support of broader Product Portfolio Operations Leads.
- Develop a sixquarter portfolio roadmap to improve planning measure progress and enable investment tradeoff decisions.
- Lead the annual budget and capacity planning process in partnership with finance; track actuals to plan.
- Facilitate the adoption of best practices and develop new tools and operating models to continuously improve planning and prioritization processes.
- Prepare updates and presentations for senior management.
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Proficiency in agile product development methodology.
- Proven experience in delivering timely highquality executive communications presentations and reporting with a strong attention to detail and a continuous focus on design excellence.
- Demonstrated ability to engage with diverse stakeholder groups and effectively drive the agenda.
- Excellent relationshipbuilding skills with the ability to establish trust and lead by influence.
- Proven capability to lead and implement change in a fastpaced complex environment.
- Advanced proficiency in Microsoft Office tools (Excel PowerPoint Teams) as well as Confluence and Jira Align.
- Selfmotivated tenacious and capable of working with a high degree of independence
Required Experience:
Chief