Patient Experience Representative II
Patient Experience Representative II
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Job Description
You Belong Here.
At MultiCare we strive to offer a true sense of belonging for all our employees. Across our health care network you will find a dynamic range of meaningful careers opportunities for growth safe workplaces and flexible schedules. We are connected by our mission partnering and healing for a healthy future and dedicated to the health and wellbeing of the communities we serve.
FTE: Full Time Shift: Day Schedule: Varied
This role applies to any openings available in our Medical Specialties Division which includes Dermatology Nephrology Endocrinology Pulmonology and OBGYN/Midwifery.
Full Time and Part Time opportunities available!
Possible Locations: Downtown Spokane Northpointe and Spokane Valley
Recruiter: Asha Elmagbari email:
Position Summary
The Patient Experience Representative II is a crucial role in enhancing the patient experience and is responsible for primarily checking out patients scheduling and referrals within an ambulatory clinical setting. This is a clerical role that is the first line representative to patients presenting to the clinic. This position works as a team member of the clinic to help ensure the success of the clinic.Requirements
- High school graduate or equivalent education/work experience
- Associates degree preferred
- One year of experience in the medical field or 2 years of clerical experience in a nonmedical field
- Two years medical experience preferred
Our Values
As a MultiCare employee well rely on you to reflect our core values of Respect Integrity Stewardship Excellence Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization including how we provide patient care and what we expect from each other.
Why MultiCare
- Belonging:We work to create a true sense of belonging for all our employees
- Missiondriven:We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
- Market leadership:Washington states largest communitybased locally governed health system
- Employeecentric:Named Forbes Americas Best Employers by State for several years running
- Technology:Most Wired health care system 15 years in a row
- Leading research:MultiCare Institute for Research & Innovation 40 years of groundbreaking clinical and health services research in our communities
- Lifestyle:Live and work in the Pacific Northwest offering breathtaking water mountains and forest at every turn
Pay and Benefit Expectations
We provide a comprehensive benefits package including competitive salary medical dental and retirement benefits and paid time off. As required by various pay transparency laws we share a competitive range of compensation for candidates hired into each position. The pay scale is $17.87 $25.98 USD. However pay is influenced by factors specific to applicants including but not limited to: skill set level of experience and certification(s) and/or education. If this position is associated with a union contract pay will be reflective of the appropriate step on the pay scale to which the applicants years of experience align.Associated benefit information can be viewed here.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
