FLEX Senior Manager - Business Process Validation

The FLEX Senior Manager Business Process Validation (BPV) is a critical role on the BPV team providing support for rolebased frontend user validation of our future state systems of Marriotts enterprisewide Digital Technology Transformation (DTT).The Sr. Managers responsibility will be to support testing readiness alignment across workstreams and rolebased businessprocess test validating the applications work as intended for both our associates and guests.

This position will be part of the BTO team that supports the transformation of Marriotts technology and business process ecosystem enabling Marriott to deliver on our vision to become the worlds favorite travel company. The BTO has been established to enable and accelerate DTT through unique approaches to strategic planning program management change management experience and business process design business testing and deployment.

This role will work closely with the other BPV workstreams Quality Engineering discipline teams and subject matter experts on testing readiness tester onboarding and endtoend business process test for each deployment community. The role will help define test data align the data to the individual tests onboard new testers provision tester access and facilitate the handoff of test information between position will assist in test scheduling and resequencing tests including retesting after issues are role will also help validate readiness prior to each testing cycle and will perform testing as role will also help drive standardization and find efficiencies that can be implemented for future communities.

CANDIDATE PROFILE

Education & Experience Required

• 4year degree from an accredited university in Business Administration Marketing or related major and 4 years of relevant professional experience demonstrating progressive career growth and a pattern of exceptional performance; or
• 6 years of relevant professional experience in business sales & marketing or related professional area demonstrating progressive career growth and pattern of exceptional performance.

Experience & Skills Preferred

• Five years of Lodging/hospitality industry experience
• Five years of data analysis experience and successfully implementing new strategies that enhance performance and align with overall company objectives.
• Strong analytical skills for planning synthesizing data and monitoring program/project work.
• Ability to work with large data sets provide analysis and recommended actions.
• Ability to monitor progress against deliverables and ensure completion of work.
• Ability to monitor results on an ongoing basis against predetermined metrics.
• Ability to work with project team members and stakeholders to create transparency and share findings best practices and efficiencies.
• Experience using MS Office Suite Jira Zephyr and Smart Sheet preferred.
• Demonstrated ability to deliver results in a dynamic fastpaced environment while managing complexity and ambiguity.
• Ability to make decisions independently and move projects forward with minimal supervision.
• Ability to focus on details and maintaining alignment with broader organization objectives.
• Ability to complete deliverables with high quality and up to established standards.
• Excellent written and oral communication skills.

CORE WORK ACTIVITIES

• Support the Director of BPV Test on the tester onboarding process and development of the final test sequencing.
• Develop training materials to facilitate the test process by frontend nontechnical users
• Execute test case scripts validating end to end business processes using the future state systems and functionality.
• Submits defects in the tracking system and monitors status of fixes for retesting.
• Provide analysis of business process coverage to identify gaps in the test plan.
• Assist with test case scheduling and act as a liaison for SMEs and other flex staff testers.
• Support development of test data requirements requests and alignment to the test cases.
• Utilize tools available to track progress (e.g. JIRA Confluence etc.
• Representative for Business Process Validation and able to pull through and amplify core Program messages.
• Maintains required technical knowledge and skills needed to carry out daily work.
• Support best practices methods processes tools and templates for successful of DTT and other efforts
• Inform and/or update executives peers and subordinates on relevant information in a timely manner
• Performs other reasonable duties as assigned by manager.

The pay range for this position is $52.06 to $78.80 per hour.

FLEX opportunities offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquartersbased positions are considered hybrid for candidates within a commuting distance to Bethesda MD.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.