Director Practice Operations
Director Practice Operations
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$ 158400 - 207900
1 Vacancy
Job Description
Hi were Oscar. Were hiring a Director of Practice Operations to join our Virtual Care team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.
About the role
You will oversee all operations for Oscar Medical Group across 100 providers. You will be responsible for operational excellence and the satisfaction and retention of providers. You will ensure providers are thoughtful and proactive partners in content development and culture building. You will be responsible for the leadership of a direct team and the indirect leadership of the provider group.
You will report to the Senior Director Virtual Care.
Work Location:
Oscar is a blended work culture where everyone regardless of work type or location feels connected to their teammates our culture and our mission.
If you live within commutable distance to our New York City office (in Hudson Square) our Tempe office (off the 101 at University Dr) or our Los Angeles office (in Marina Del Rey) you will be expected to come into the office at least two days each week. Otherwise this is a remote / workfromhome role.
You must reside in one of the following states: Alabama Arizona Arkansas California Colorado Connecticut Florida Georgia Illinois Indiana Iowa Kansas Kentucky Maine Maryland Massachusetts Michigan Minnesota Missouri Nevada New Hampshire New Jersey New Mexico New York North Carolina Ohio Oregon Pennsylvania Rhode Island South Carolina Tennessee Texas Utah Vermont Virginia Washington or Washington D.C. Note this list of states is subject to change. #LIRemote
Pay Transparency:
The base pay for this role in the states of California Connecticut New Jersey New York and Washington is: $158400 $207900 per year. The base pay for this role in all other locations is: $142560 $187110 per year. You are also eligible for employee benefits participation in Oscars unlimited vacation program company equity grants and annual performance bonuses.
Responsibilities
- Lead a team of subject matter experts ensuring accountability for throughput and performance targets.
- Establish clear structure and provide strategic support enabling the team to focus on highimpact initiatives and maximize value to the practice.
- Oversee all aspects of team operations maintaining direct accountability for daytoday .
- Stay informed on evolving regulatory requirements to ensure ongoing compliance and readiness.
- Act as an organizational crossfunctional leaderaligning Clinical and Operational functions to create scalable efficient and cohesive processes that reflect Oscars broader strategic goals.
- Design and implement foundational processes where gaps exist setting the groundwork for longterm operational success.
- Serve as a subject matter expertidentifying needs proposing new tools or solutions managing budgets and leading successful implementation.
- Compliance with all applicable laws and regulations
- Other duties as assigned
Qualifications
- 10 years of practice management experience including operational oversight and team leadership to include:
- 7 years leading teams with a strong focus on accountability and aligning outcomes to strategic goals
- 7 years of direct experience collaborating with clinicians across various levels
- 5 years of handson experience with multistate medical licensing and advanced practice clinician supervision
- 5 years overseeing revenue cycle operations including billing collections and financial performance
- 5 years of demonstrated success in developing and managing largescale initiatives
- 5 years of project management experience across crossfunctional teams
- 3 years of proficiency with Google Sheets and Google Slides including use of formulas and visual reporting
Bonus Points
- Process improvement experience
- Virtual MultiState Practice Management experience
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar being an Equal Opportunity Employer means more than upholding discriminationfree hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Were on a mission to change health care an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts within the base pay set forth above are determined by factors including your relevant skills education and experience. Fulltime employees are eligible for benefits including: medical dental and vision benefits 11 paid holidays paid sick time paid parental leave 401(k) plan participation life and disability insurance and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team to make the need for an accommodation known.
Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.
California Residents: For information about our collection use and disclosure of applicants personal information as well as applicants rights over their personal information please see our Notice to Job Applicants.
Required Experience:
Director
Employment Type
Full-Time
