Program Manager
Program Manager
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1 Vacancy
Job Description
Vertiv is hiring a Program Manager in Westerville OH for a key data center account. This is a highly visible and critical leadership role that is responsible for managing multiple key customer projects and liaising with the project management team to drive communication and coordination between external partners for our data center customer base(customers general contractors site personnel suppliers) and internally across departments (Sales Operations Purchasing Field Services and Finance) to deliver exceptional customer service and ontime delivery for our customers from order acknowledgement to equipment startup.
The Program Manager is responsible for the successful of a project including cost schedule quality and customer satisfaction for the assigned customer account. They will lead the project management team in driving project tasks to completion while taking ownership of Vertiv scope delivery as the primary Vertiv project owner for internal and external stakeholders.
This is a key leadership role and will be responsible for implementing Vertivs Global strategy and for the account working with cross functional leaders through lines of business commercial and service organizations. Teamwork with global divisions of Vertiv is of paramount importance as is the ability to work well with respected executive leaders for each client.
RESPONSIBILITIES
- Works with the Project Management Office (PMO) to help define and develop methods and procedures and institute best practices. Ensures all procedures are enforced on projects.
- Define the required project scope of work and all tasks required to deliver. Collaborate with functional group leaders to develop project plans. Coordinates with Order Management plant production Logistics contractors services and warranty groups throughout the project serving as primary point of escalation for potential conflicts to avoid impact to the customer.
- Follow reporting and tracking processes to assure the project is on target for quality schedule and cost targets. Track project reporting and KPIs. Document meeting notes action items and follow through to completion.
- Ensure service and delivery and delivery of contract requirements and customer expectations by enforcing crossfunctional management of project teams.
- Identify project risks and accompanying risk mitigation plan to ensure that issues are resolved in a timely manner and communicated to the stakeholders.
- Monitor team schedules and ensure coordination of activities on the critical path. Coordinate the team to implement short term and longterm resolution.
- Build develop and maintain business relationships with key stakeholders (contractors customers suppliers etc.
- Ensure service and delivery and delivery of contract requirements and customer expectations by collaborating with crossfunctional operational teams.
QUALIFICATIONS
- Associate or Bachelors required. MBA preferred
- Project Management Professional (PMP) preferred
- 3 years of work experience
- Experience of delivering significant value projects in a Manufacturing & Engineering environment to a range of strategic customers
- Prior Project Management experience required; construction Project Management is a plus.
- Prior power distribution equipment experience preferred.
- Must have ability to communicate effectively including conducting meetings and presentations to internal and external decision makers at executive level.
- Must be able to work in a matrix environment.
- Knowledge of construction electrical and mechanical contracting is a plus.
- Critical Infrastructure and data center experience.
- Knowledge of engineering manufacturing processes data center infrastructure and commissioning processes is a plus.
- Excellent organizational analytical and interpersonal skills.
- Excellent project management skills preferred.
- Must be a selfstarter and follow projects to completion with minimal supervision.
- Must be able to work under different levels of pressure with strong interpersonal and leadership skills.
- An effective motivator with an enthusiastic desire to succeed is desired.
PHYSICAL & ENVIRONMENTAL DEMANDS
- No special physical demands
TIME TRAVEL REQUIRED
- 25
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- HighPerformance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a CustomerFirst Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design manufacture and service the missioncritical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. With more than 30000 people worldwide and more than $7 billion in revenue a strong customer base and global reach in nearly 130 countries our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to. If you are interested in applying or learning more about this role please visit the companys career page located on Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F1 H1 H2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Required Experience:
Manager
Employment Type
Full Time
