Senior Sales Support Associate

Wolters Kluwer provides professionals in various sectors with specialized information and technological solutions and is a wellestablished name in the market. These solutions include information software and training that help our clients make decisions in their daily practice and allow them to perform their work efficiently. As part of the global Wolters Kluwer group we combine thorough knowledge of our local market with insights into global trends and can continuously invest in new technologies.

Within the Tax & Accounting division (TAA) the Senior Sales Support Associate will be part of Sales team and play a key role between Sales Account Managers and Head of Sales. The Senior Sales Support Associate will master the communication internally with the different teams and externally with various customers and prospects. In this role the Senior Sales Support Associate will be master in building intelligence in data retrieved from leads and opportunities but also be part of the team and participate in events sales meetings and marketing meetings. The Senior Sales Support Associate will be key in our road to more success.

Are you looking for a fun varied job in a dynamic sales team Do you want to make a difference by liaising between our customers and account managers and supporting them in their daily activities Then read on!

What will you do

• You are the point of contact for our customers. With your enthusiasm you build strong relationships and ensure that new opportunities are not missed.
• You manage requests that come in through our website convince customers of our products and schedule appointments for our account managers.
• You follow up on our marketing actions and make phone contact with potential customers. Additionally you follow up on leads from your sales colleagues who are on the road.
• You listen to what customers really and you resolve intricate customer inquiries and issues.
• You process complex orders and handle advanced order management tasks.
• Create detailed and customized customer quotes.
• Manage and analyze sales data in the CRM system ensuring data accuracy.
• Strategize and coordinate logistics for highimpact sales events.
• Develop detailed and insightful sales activity reports.
• Coordinate efficiently with various departments to streamline sales processes.
• Supervise the maintenance of extensive sales documentation.
• Offer advanced administrative support to senior sales associates.
• You work from our offices in Leuven and can combine this with flexible home working (up to 3 days a week).

What do you bring

• A good dose of energy eagerness to learn and a positive mindset.
• Making phone calls You love to make contact and build relationships over the phone.
• You work accurately are stressresistant and ensure that all administrative tasks are perfectly in order.
• You are fluent in English and Dutch and you also have a good understanding of French.
• A basic knowledge of accounting is a plus but not a must. We will teach you everything you need to know!
• You are proficient with MS Office and have an interest in software and you are familiar with CRM tools.
• Strong verbal and written communication for varied stakeholder interactions.

What do we offer you

• A challenging role where you actively contribute to our sales strategy and have plenty of room to share your ideas.
• Thorough internal training so you are completely familiar with our products.
• Growth opportunities within our driven sales team.
• An attractive salary package with numerous extra benefits
• A company that invests in you and places your personal growth at the center.

Ready for a new challenge at Wolters Kluwer Apply now and discover how you can strengthen our team!

Want to know more about our company .

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.