Lead Education Instructor
Lead Education Instructor
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Job Description
Role Description
Training and enabling variety of audience across Citrix Customer and Partners operating within and outside India on Citrix Platform and circumventing technologies through inperson/virtual/blended mechanisms
Collaborate with all stakeholders to design and develop Training and Enablement Programs with outcome driven goals
Conduct demonstrations of Citrix Platforms and circumventing solutions to make an impact on the audience to drive desired goals
Quickly selfenable on latest updates on Citrix Platform capabilities and other technologies required to deliver effective trainings
Prepare selfhelp guides slide decks cheat sheets and other supporting documentation required for audience
Create and drive Surveys Assessments Quizzes and other evaluation methods for gauging training effectiveness
Technical Skills
Expertise on End User Computing Infrastructure (Cloud and OnPremises) and Security Domains
Must have Citrix Expert Certification along with MS Azure Architect
Security Certification or any other certification in Security Domain is a plus
Any other Infrastructure Domain Certification is a plus
Microsoft Certified Trainer accreditation is desired
Must possess in depth knowledge on Windows Linux Storage and Networking fundamentals for on premise and Cloud based setup
Knowledge of hosting platforms like Teams Google Meet Zoom or any other based on requirements
Soft Skills
Ability to present complex technical concepts in simplest manner to diverse audience
Adept at written and verbal communication and conversational skills
Flexible to operate in different time zones to deliver enablement sessions
Capability to work with audience across cultures to blend in and drive productive outcomes
Ability to work with various teams internally to draw plans and goals
SelfLearner and ProblemSolving attitude are a must
Education Qualifications:
Engineering Degree is a must preferably in Computer Science
Experience
Must have worked 5 Years as Administrator/Escalation Engineer/Field Engineer in End User Computing Domain in well known IT Services or Software Organization
Must have 5 Years experience as Instructor for Global Audience
Overall IT experience in Infrastructure domain across roles must be over 12 years
About Us:
Cloud Software Group is one of the worlds largest cloud solution providers serving more than 100 million users around the globe. When you join Cloud Software Group you are making a difference for real people each of whom count on our suite of cloudbased products to get work done from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn dream and build the future of work. We are on the brink of another Cambrian leap a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age race color creed sex or gender sexual orientation gender identity gender expression ethnicity national origin ancestry citizenship religion genetic carrier status disability pregnancy childbirth or related medical conditions (including lactation status) marital status military service protected veteran status political activity or affiliation taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process please email us at for assistance.
Employment Type
Full-Time
