System Dev Engineer - II TSE Ops Tech
System Dev Engineer - II TSE Ops Tech
Posted on :
24-04-2025
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1 Vacancy
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Job Description
TSE Ops Tech Team is looking for a passionate resultsoriented operationally focused System Dev Engineer to support the fastevolving and expanding Seller Compliance space. The role encompasses working in collaboration with an engineering team to provide operational support for multiple products and platforms including engineering development support (continuous deployment operational readiness rootcause analysis code fixes unit and integration test coverage metrics and dashboards) customer support selfservice (tools development) and business decisionmaking support (data mining report generation scripting). The SysDev Engineering team comprises worldclass engineers with technical skills blending systems and software engineering.
We are looking for a SysDev Engineer with experience in software engineering support or an equivalent role with a track record of driving projects to improve software development business and customer service supportrelated processes and technical support experiences. A successful candidate will be an experienced technical team member who is willing to take on challenging responsibilities has a metricsfocused approach demonstrates customer focus and has the ability to lead in multifunctional and fastpaced environments. If you fit the profile we would love to talk to you.
Responsibilities include working with a team of SDEs and SysDev Engineers enhancing process and service improvements monitoring and improving daytoday operational efficiency monitoring and improving infrastructure cost and optimizations analyzing and improving upon operational and traceability metrics and dashboards. The role also involves driving smallerscope development projects and building custom tools and automation scripts for improved operational support.
Key job responsibilities
Technical Support and Problem Resolution
Diagnose and resolve complex production software issues across multiple products and services ranging from data inconsistencies functional regressions identifying failuremodes in process workflows.
Develop a robust production deployment process for several services and applications with key deployment metrics and rollback strategies.
Enable continuous deployment pipelines with robust testing harness for critical services and applications
Improve endtoend monitoring and logging capabilities across different stacks
Keep software uptodate based on software deprecation campaigns modernization initiatives and help identify and improve techdebt scenarios.
Perform comprehensive troubleshooting and root cause analysis for technical challenges
Software Development and Maintenance
Develop and implement operational tools and automation solutions using Ruby Rails Java Python and shell scripting
Develop unit tests and integration tests suites using Junit and Mockito
Maintain and configure software systems in staging and production environments
Implement fixes and enhancements for internally developed software applications
System Operations and Monitoring
Design and implement monitoring solutions to ensure system reliability and performance
Manage software deployments and support infrastructure in AWS and web technology environments
Create and maintain system and support status reports
Team Collaboration and Knowledge Management
Coordinate support issue handoffs within the team and efficient triaging of incoming issues
Develop and contribute to a comprehensive team knowledge base by writing runbooks templates and guides
Collaborate with crossfunctional teams to improve operational excellence
Experience in automating deploying and supporting largescale infrastructure
Experience programming with at least one modern language such as Python Ruby Golang Java C C# Rust
Experience with Linux/Unix
Experience with CI/CD pipelines build processes
Experience with distributed systems at scale
2 years of experience with developing software testing suites using popular testing framework like Junit TestNg Selenium Mockito etc
2 years of building and maintaining cloud computing infrastructure experience mainly Native AWS (SQS Lambda DynamoDb Step Functions Kinesis etc)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are looking for a SysDev Engineer with experience in software engineering support or an equivalent role with a track record of driving projects to improve software development business and customer service supportrelated processes and technical support experiences. A successful candidate will be an experienced technical team member who is willing to take on challenging responsibilities has a metricsfocused approach demonstrates customer focus and has the ability to lead in multifunctional and fastpaced environments. If you fit the profile we would love to talk to you.
Responsibilities include working with a team of SDEs and SysDev Engineers enhancing process and service improvements monitoring and improving daytoday operational efficiency monitoring and improving infrastructure cost and optimizations analyzing and improving upon operational and traceability metrics and dashboards. The role also involves driving smallerscope development projects and building custom tools and automation scripts for improved operational support.
Key job responsibilities
Technical Support and Problem Resolution
Diagnose and resolve complex production software issues across multiple products and services ranging from data inconsistencies functional regressions identifying failuremodes in process workflows.
Develop a robust production deployment process for several services and applications with key deployment metrics and rollback strategies.
Enable continuous deployment pipelines with robust testing harness for critical services and applications
Improve endtoend monitoring and logging capabilities across different stacks
Keep software uptodate based on software deprecation campaigns modernization initiatives and help identify and improve techdebt scenarios.
Perform comprehensive troubleshooting and root cause analysis for technical challenges
Software Development and Maintenance
Develop and implement operational tools and automation solutions using Ruby Rails Java Python and shell scripting
Develop unit tests and integration tests suites using Junit and Mockito
Maintain and configure software systems in staging and production environments
Implement fixes and enhancements for internally developed software applications
System Operations and Monitoring
Design and implement monitoring solutions to ensure system reliability and performance
Manage software deployments and support infrastructure in AWS and web technology environments
Create and maintain system and support status reports
Team Collaboration and Knowledge Management
Coordinate support issue handoffs within the team and efficient triaging of incoming issues
Develop and contribute to a comprehensive team knowledge base by writing runbooks templates and guides
Collaborate with crossfunctional teams to improve operational excellence
Experience in automating deploying and supporting largescale infrastructure
Experience programming with at least one modern language such as Python Ruby Golang Java C C# Rust
Experience with Linux/Unix
Experience with CI/CD pipelines build processes
Experience with distributed systems at scale
2 years of experience with developing software testing suites using popular testing framework like Junit TestNg Selenium Mockito etc
2 years of building and maintaining cloud computing infrastructure experience mainly Native AWS (SQS Lambda DynamoDb Step Functions Kinesis etc)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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