Amazon Dedicated Cloud Engineer AWS Cross Domain Operations

Help shape the future of national security computing as a Cloud Engineer at AWS.

The AWS Cross Domain Operations team is seeking a cleared Cloud Engineer to support essential cross domain services for U.S. Intelligence and Defense customers. Our team maintains and operates the critical AWS infrastructure that enables secure cloud capabilities across classified environments. Your expertise will directly impact national security by ensuring the reliable operation of systems that government agencies depend on every day.

As a Cloud Engineer on our team youll be instrumental in managing operational excellence for our alwayson cross domain systems. Youll implement and maintain robust processes that drive our availability metrics up and our latency metrics down. We need your operational expertise to ensure our infrastructure is ready to scale for future demands and your problemsolving skills to streamline processes and improve our response times. If youre passionate about operational excellence and want to apply your skills to support critical national security missions we want to talk to you.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

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Key job responsibilities
As a Cloud Engineer on our Cross Domain Operations team you will:

Support operational excellence initiatives for missioncritical systems focusing on availability resiliency and security
Diagnose and resolve system issues across the technology stack in highpressure situations
Implement improvements to operational processes including automation of manual tasks
Participate in postincident analysis and help implement preventive measures
Collaborate with development teams to provide operational insights that influence system design
Perform technical deepdives into service components including networking storage and monitoring systems
Contribute to crossfunctional initiatives to improve system reliability
Learn and apply operational best practices and resilience engineering principles

You will work both independently and collaboratively within established operational frameworks. Were seeking someone who is curious about how systems work at scale and eager to help automate routine operations.

Success in this role requires solid troubleshooting skills a methodical approach to incident management and the ability to balance daytoday operational tasks with improvement projects. Youll need to maintain high standards for security and operational excellence while working effectively as part of a team.

Have questions about this role Start a chat with the recruiter today! Please reach out to Krystan Silva at for inquiries.

A day in the life
Your typical day begins with your teams daily standup where you and your colleagues review operational priorities and ensure critical tasks are on track to meet SLAs. Youll actively participate in discussions and share updates on your assigned tasks and any challenges youre facing.

Throughout the day youll balance several key activities:

Contributing to operational reviews and postincident analyses
Working with team leads to understand and implement customer requirements
Collaborating with teammates to solve technical challenges
Participating in design reviews to provide operational insights
Conducting technical deepdives into system components to support improvement initiatives

As part of our 24/7 oncall rotation youll be ready to respond to critical issues affecting our national security customers. During these situations youll work to resolve issues independently when possible and collaborate with senior team members on more complex problems always focusing on both immediate resolution and prevention.

Weekly operational reviews provide opportunities to share your insights and contribute to improving our processes and systems. Youll work with the team to identify and implement operational improvements that enhance our service delivery.

Youll operate as part of a collaborative team while developing your autonomy and expertise in maintaining our critical infrastructure.

About the team
Our Cross Domain Operations team sits at the critical intersection of AWSs national security mission. Were a closeknit group of about 10 talented Cloud Engineers dedicated to maintaining and optimizing AWS cross domain services and hardware that enable secure cloud capabilities across classified environments.

Were part of a broader organization that combines the expertise of both software development and managed operations teams. This unique structure allows us to maintain strong operational excellence while having direct access to development resources and product direction. Youll collaborate regularly with Senior Engineers Engineering Managers and Technical Program Managers who all share our commitment to national security and operational excellence.

Our team culture emphasizes technical leadership knowledge sharing and continuous improvement. We take pride in operating critical infrastructure that directly impacts national security while maintaining a supportive environment where team members help each other succeed.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3 and Amazon Elastic Compute Cloud (EC2 to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (IoT) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Associates degree or above or Cloud or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
2 years of Linux systems administration experience
Current active US Government Security Clearance of TS/SCI with Polygraph

5 years of Linux systems administration experience
1 years of experience working with scripting language
1 years experience with cloud computing technologies preferably with cross domain solutions
Experience automating routine tasks.
Experience troubleshooting complex undefined issues through performance and log analysis.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105200/year in our lowest geographic market up to $188200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.