Technology Specialist

Maplewood Richmond Heights School District

Posted on : 24-04-2025

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1 Vacancy

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Job Location

Saint Louis - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 24-04-2025

Job Description

Position Type:
Technology/Network Specialist

Date Posted:
4/18/2025

Location:
Maplewood Richmond Heights Central Office

Date Available:
07/01/2025

Closing Date:
05/31/2025

Supervisor:
Technology Coordinator

Primary Responsibilities:
Responsible for day to day troubleshooting and ticket work and for managing and tracking repairs for all student and staff technology. If appropriate manages the student help desk and supports repair efforts. Initiates and tracks external repairs and along with the IT manager manages the help desk tickets.

Qualifications/Experience:

Five or more years of technologyrelated experience.
Knowledge and experience with current computer hardware and software applications.
Experience and knowledge of technologies in an educational setting.
Experience with hardware peripherals telecommunications and operating software.
Demonstrated expertise for installation and repair of computer hardware.
Strong troubleshooting skills and attention to detail.
Educational technology systems and procedures.
Perform skilled preventive maintenance repair and installation work.
Perform customer support and assist with Help Desk duties.
Develop strong documentation on best practices

Terms of Employment:
Fulltime Twelvemonth employee

Essential Functions:

Troubleshooting and Technical Support: Provide daytoday troubleshooting for hardware software and networkrelated issues affecting students and staff. Respond to and resolve help desk tickets in a timely and professional manner. Escalate complex issues to the Technology Coordinator or external support services as needed.
Repair Management: Manage and track all technology repairs for student and staff devices including inventory updates. Initiate and coordinate external repairs when necessary maintaining communication with vendors and service providers. Document repair histories and ensure accurate recordkeeping for district technology assets.
Help Desk Operations: Collaborate with the IT Manager to manage the districts help desk system ensuring tickets are logged assigned and resolved efficiently. If applicable oversee a student help desk program providing training and support to student workers and ensuring their contributions align with district standards.

Collaboration and Communication: Work closely with the IT Manager educators and administrators to prioritize and address technology needs. Provide updates and reports on ticket resolution and repair activities as requested. Assist with technology deployment upgrades and maintenance as needed. Contribute to the technology knowledge base.
Documentation and Best Practices: Maintain detailed documentation of troubleshooting processes repair procedures and device configurations. Contribute to the development and adherence to technology knowledge base.

Physical Requirements and Working Conditions:

Requires the mobility to stand stoop reach and bend. Requires mobility of arms to reach and dexterity of hands to grasp and manipulate small objects.

Perform work which involves the frequent lifting pushing and/or pulling of objects which may approximate 50 pounds and may occasionally weigh up to 100 pounds.
Other duties as assigned

Any qualified person who would like to be considered as a candidate for this position should apply online at:

Notice of NonDiscrimination

The Maplewood Richmond Heights School District is committed to maintaining an educational and workplace environment that is free from discrimination harassment and retaliation in admission or access to or treatment or employment in its programs services activities and facilities. The District is committed to providing equal opportunity in all areas of education recruiting hiring retention promotion and contracted service.
In its programs and activities the District does not discriminate on the basis of race color national origin ancestry religion sex disability age genetic information or any other characteristic protected by law and as required as required by Titles VI and VII of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 Section 504 of the Rehabilitation Act of 1973 the Age Discrimination Act of 1975 and Title II of the Americans with Disabilities Act of 1990. In addition the District provides equal access to the Boy Scouts of America and other designated youth groups. Further no person shall be excluded from participation in be denied the benefits of or otherwise be subject to discrimination based on the above listed characteristics under a school nutrition program for which the District receives federal financial assistance from the U.S. Department of Agriculture (USDA Food and Nutrition Service).
The following person is designated and authorized as the Districts NonDiscrimination and Title IX Coordinator to coordinate compliance with the laws identified above including to handle inquiries or complaints regarding the Districts nondiscrimination policies:
Dr. Shonda AmbersPhillips Assistant Superintendent 2650 S Hanley Road Suite 300 St. Louis MO
For information regarding how to report or file a claim of discrimination harassment or retaliation see Board of Education Policy AC. Policy and Regulation AC shall govern the grievance procedures process and response for complaints and concerns by parents patrons employees or students of the District related to discrimination harassment or retaliation on the basis of race color national origin ancestry religion sex disability age genetic information or any other characteristic protected by law.
Inquiries or concerns regarding civil rights compliance by school districts should be directed to the local school districts NonDiscrimination and Title IX Coordinator. Inquiries and complaints may also be directed to the Kansas City Office Office for Civil Rights US Department of Education 8930 Ward Parkway Suite 2037 Kansas City MO 64114;; TDD.

Posting: 04/18/2025

*MRH School District reserves the right to close any job posting when a suitable applicant has been found before the deadline date.

Required Experience:

Unclear Seniority

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Maplewood Richmond Heights School District

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Technology Specialist

Maplewood Richmond Heights School District

Job Description

Employment Type

Company Industry

Key Skills

About Company

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