Job Title: Online Reputation Management (ORM) Specialist
About Company:
- About Fashion TV: A leading global network with 2 billion viewers in 190 countries Fashion TV is a renowned name in luxury fashion and lifestyle.
- Proven Success: 23 years of experience over 150 successful ventures and continuous innovation.
- Franchise Opportunity: Be part of a dynamic and growing franchise.
- Fashion TV a leading global network with over 2 billion viewers across 190 countries is a proven media powerhouse in luxury fashion and lifestyle. With 23 years in business we conduct over 150 successful ventures and continue to innovate in the industry.
Job Title: Online Reputation Management (ORM) Specialist
Department: Marketing
Reports To: Marketing Manager
Location: Santacruz (West) Mumbai
Job Overview: We are looking for an experienced Online Reputation Management (ORM) Specialist to join our marketing team. This role is ideal for a proactive professional skilled in managing and enhancing brand reputations online. You will be responsible for monitoring analyzing and improving the online presence of our clients across various digital platforms.
Responsibilities:
- Monitor client brand mentions across social media review sites forums and search engines.
- Implement strategies to improve online sentiment and resolve negative content/issues.
- Engage with online communities addressing reviews comments and inquiries in a professional manner.
- Conduct sentiment analysis and generate detailed reports on online reputation trends.
- Collaborate with the content team to create positive engaging content that promotes the brand.
- Identify and address potential PR crises by implementing quick and effective response strategies.
- Stay updated on ORM tools digital trends and best practices to ensure proactive reputation management.
- Develop longterm strategies for reputation building and crisis prevention.
- Work closely with clients to align ORM strategies with overall marketing goals.
Qualifications:
- Bachelor s degree in Marketing Communications or related field.
- 2 years of experience in ORM digital marketing or PR preferably in an agency setting.
- Strong communication writing and problemsolving skills.
- Experience with ORM tools and social media management platforms.
- Proactive detailoriented and capable of managing multiple projects.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
Application Process:
Please submit your resume cover letter & any relevant certifications to 8
public relations,writing,sentiment analysis,orm tools,online,communication,franchise,digital marketing,problem-solving,platforms,online reputation management,reputation management,social media management