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QSourcing Limited trading as QSourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.
On behalf of our client in the telecom industry we are looking for competent skilled and experienced Direct Sales Agents Supervisor to work in Uganda.
Job Purpose: The Direct Sales Agent Supervisor is responsible to manage the 5G Direct sales team within defined geographical demarcation / sites. This includes but not limited to Providing leadership to the sales team by motivating and encouraging the team to ensure daily weekly and monthly sales targets are met. Within the assigned sites sale supervisors is responsible to guide and impact the team with sales knowledge working ethics compliance route plans conducting daily meetings keeping team sales records and working as the bridge between sales agents and Area sales Manager.
DUTIES & RESPONSIBILITIES:
Team Management: The incumbent needs to manage direct sales team within assigned sites
Sales and Distribution: ensure stock availability installation SLAs are followed for sales done within assigned geographical demarcation.
Resolves customer and sales team complaints staffing problems report competition activities and other issues that may interfere with efficient sales operations
Collaborates with Line Manager and cross functional leaders and peers to develop sales initiatives in your area
Directly or indirectly through your team in your area consults with potential customers to understand their needs; identifies and suggests equipment products or services that will meet those needs
Be present in the market on daily basis to support your team and lead by example
Ensure compliance of sales processes policies and recovery of devices from non compliant customers.
Ensuring excellent of agreed sales plans
Any other duties as assigned from time to time
EXPERIENCE AND QUALIFICATIONS:
Mandatory Requirements:
Diploma of Business Administration or any equivalent qualification.
Added Advantages:
Indepth understanding of telecom trends is an added advantage
3 years of experience in leading a highly qualified and experienced team in a highly complex environment
2 years of indepth Sales and Marketing experience in the telecom/Devices selling/Corporate Sales/ Satellite TV industries or other related fields.
Category Understanding Understanding the competition landscape within the OPCO players devices offered packages commission schemes etc.
Technology Understanding: Needs to understand solutions across both 5G and Fixed Wireless Services.
Should be able to guide and drive cross functional teams.
Full Time