Branch Manager
Branch Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Do you have a passion for sales and customer service At SIXT Australia you can showcase your sales and leadership skills by playing to your strengths. Lead an operational team to produce highquality outcomes leaving our customers in our branch completely satisfied.
As Branch Manager you will lead your team manage our vehicle fleet and ensure premium service to drive our branch to success. Look forward to attractive bonuses a company car and numerous development opportunities.
Your role at SIXT
You are responsible for budgets sales and market penetration across the branch as well as increasing revenue and profitability
You will guide and develop Duty Managers Customer Experience Agents Vehicle Detailers Wash Bay Supervisors and Concierge through their employee lifecycle facilitating a highperformance culture. You will run regular performance reviews and meetings ensuring all staff fully understand their role and how their performance is measured
You are responsible for the vehicle fleet operational tasks and delegate tasks to ensure efficient workflows
You ensure a premium customer service culture handle complaints and work with regional managers to optimise processes
You will be driving change and company initiatives
You will generate excitement and passion in customer service initiatives through open communication and sharing of best practice
You will ensure all relevant policies and procedures are implemented
Your skills count
Sales Talent you are motivated enjoy direct customer service and are a true sales talent.
Industry Experience you bring valuable experience in areas such as sales customer service or tourism. Experience in vehicle rental industry is desirable but not essential
Supervisory and Communication Skills You possess strong leadership and supervisory skills strong communication skills and have exceptional interpersonal and relationshipbuilding abilities
Organisation and Customer Service You are highly organised have a serviceoriented mindset and excel in customer service
All successful applicants will be required to complete a National Criminal History Check hold a current full drivers licence and have full Australian working rights.
Additional Information :
At SIXT Australia we offer more than just discounts though you get those too! To ensure our employees feel valued empowered and celebrated we provide a range of benefits including:
- Competitive salary package including motor vehicle phone and laptop
- Travel discounts on SIXT car rental cruises and accommodation at our awardwinning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more!
- Discounts on all NRMA insurance products including car home & travel
- ME day one extra day of paid leave per year called a ME Day to use at any time during the calendar year
- Employee Referral Program where you may be eligible for a $2000 referral bonus payment
At SIXT Australia were for inclusion diversity and representing the customers and communities we serve. Thats why we welcome applications from First Nations Australians people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team.
If youre ready to rev up your career and be the driving force behind happy customers were excited to hear from you. Join Team Orange today!
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. SIXT Australia is not responsible for any fees related to unsolicited resumes.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
