Improvement Consultant

Union: NonUnion
Number of Vacancies: 1
Site: Toronto General Hospital 
Department: Data & Analytics
Reports to: Senior Manager Performance Improvement and Excellence
Work Model: Hybrid
Hours: 37.5 hours per week
Salary: $79189 $98982 per annum
Shifts: Weekdays
Status: Permanent FullTime
Closing Date: May 5 2025

Position Summary
The Improvement Consultant plays a critical role in driving performance improvement and operational excellence across UHN. This role leverages Lean Six Sigma methodology utilizes datadriven insights and partners with clinical teams to identify opportunities for quality improvement (QI) to improve patient outcomes quality of care and system efficiency. Additionally this role supports the spread and scale of Lean Six Sigma and other improvement methodologies to strengthen continuous improvement capabilities across UHN.

Duties

• Lead clinical teams in applying Lean Six Sigma methodology and other QI approaches to identify opportunities for improvement develop recommendations and implement solutions to enhance care delivery.
• Manage endtoend process improvement projects overseeing all phases from planning to maintaining project scope and timelines.
• Leverage expertise in identifying and acting on performance issues deploying best practices and embedding continuous improvement into daily operations.
• Facilitate knowledgesharing sessions and workshops coaching teams on process improvement and data literacy.
• Support the UHN Lean Six Sigma Community of Practice contributing to education adoption and spread of improvement approaches.
• Utilize data analytics to assess performance visualize findings and translate insights into actionable recommendations to ensure a datadriven approach to decisionmaking.
• Utilize change management strategies to engage stakeholders drive adoption of new processes and sustain improvements.
• Build positive relationships with all project stakeholders and ensure timely communication and engagement.
• Prepare and deliver presentations summarizing project milestones outcomes and recommendations to various committees and project teams.

Qualifications :

• Undergrad Degree in Health Science/Informatics/Administration Business or Industrial/Process Engineering or related field (Masters degree an asset)
• Lean Six Sigma Green Belt certification required (Black Belt and/or other quality improvement training considered an asset)
• Minimum 5 years experience in a hospital setting leading process improvement initiatives using Lean Six Sigma and/or other quality improvement frameworks
• Excellent data analysis skills to identify data quality issues patterns visualize findings and communicate insights
• Experience supporting diverse largescale initiatives
• Excellent problem recognition analytical and problemsolving skills
• Excellent verbal and written communication with experience delivering presentations to diverse audiences
• Demonstrated experience leading improvement projects and using project management and change management principles
• Demonstrated ability to develop educational materials facilitate training sessions and coach teams in improvement methodologies
• Proficiency in data visualization reporting tools and dashboards to support decisionmaking

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts onsite gyms etc.

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

Yes

Employment Type :

Fulltime