Director of Operations- Association Management
Director of Operations- Association Management
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Job Description
Association Headquarters is searching for a Director of Operations to support one of our valued client partners. The Director of Operations serves as the primary support to the associations Executive Director and works closely with volunteers account managers and internal service department staff. The Director of Operations is responsible for coordinating implementing and administering projects and activities with the goal of member satisfaction. The ideal candidate is someone looking to advance within the association management profession with the support of a work environment that cultivates valued experiences growth opportunities and personal satisfaction.
APPLICATION INSTRUCTIONS
To be considered for this position the online application must be submitted along with an updated resume. All applicable fields on the application are required.
Job Summary: The Director of Operations will oversee the daytoday activities of a professional nursing society ensuring that the organizations strategic goals are achieved efficiently and effectively while supporting the organizations mission.
Supervisory Responsibilities:
- Participates in the recruitment onboarding and professional development of staff supporting the Society.
- Oversees the work and schedules of staff supporting the society to ensure alignment with Societys goals.
- Conducts timely and constructive performance evaluations to support professional growth and accountability of select staff supporting the Society.
- Manages employee relations including discipline and termination per AH policy.
Duties/Responsibilities:
- Establishes quantitative and qualitative metrics guidelines and standards to evaluate the societys operational efficiency and effectiveness; identifies opportunities for improvement.
- Reviews analyzes and optimizes business procedures to ensure the delivery of highquality services.
- Develops and implements policies and procedures to improve daytoday operations ensuring alignment with the Societys strategic goals.
- Plans directs and manages budgets in collaboration with the Chief Staff Executive and appropriate volunteer leadership to achieve financial sustainability and support the societys programs.
- Communicates and explains new directives policies or procedures to staff; engages the team through clear communication and change management strategies to maintain morale and focus.
- Coordinates efforts among different units of the organization to ensure seamless workflows and costeffective processes.
- Builds and maintains a positive image of the Society within the community and relevant collaborators.
- Responsible for managing select Society programs.
- Performs other related duties as assigned contributing to the overall success of the organization.
Required Skills/Abilities:
- Understanding of association management practices is preferred.
- Superior verbal and written communication and interpersonal skills.
- Exceptional managerial leadership and diplomacy skills.
- Proficiency in Microsoft Office Suite.
- Adaptability to different software technologies.
- Excellent organizational skills and attention to detail.
- Strong analytical decisionmaking and problemsolving skills.
- Ability to work independently as well as collaboratively with other staff.
Education and Experience:
- Bachelors Degree required.
- At least 5 years of experience in operations management with a strong preference for experience in association management.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Periodic travel will be required.
- Adaptability to hybrid work environment.
This position plays a critical role in supporting the nursing societys mission to advance the profession and improve patient care through strategic and efficient operational leadership.
Required Experience:
Director
Employment Type
Full-Time
