IT Support Analyst D365
IT Support Analyst D365
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Job Description
CEDA is currently seeking a Dynamics AX Support Analyst for a 12month contract position based out of our Calgary Alberta office.
In this role you will be providing essential support for Dynamics AX while also assisting with the transition to D365. If you are eager to help provide support during this transitional time apply now!
What we offer:
- Monday Friday in a flexible office environment. Yes we currently offer hybrid work arrangements
- Variety: changing work scopes from one day to the next there is always a new challenge
- CEDAs Office is located along the beautiful Bow River!
Key Duties and Responsibilities
- Collaborate with IT and functional teams to ensure smooth operations during the transition
- Provide timely responses and resolutions to user issues in both Dynamics AX2012 and D365
- Contribute to testing validation and comparison of AX2012 vs. D365 functionality
- Support data migration efforts including the validation and reconciliation of financial and operational data
- Assist in troubleshooting data discrepancies and functional changes between AX and D365
- Run and maintain SQLbased reports to support both AX2012 and D365 transition needs.
- Assist in creating and modifying PowerBI dashboards
- Support data integrity efforts to ensure a clean migration to D365
- Maintains accurate documentation for common user issues and resolutions for both AX and D365 environments
- Assist in training endusers on new D365 workflows and reporting tools
Role Specifications:
- 3 years experience in ERP support preference within a Dynamics AX or similar ERP environment is required
- A Bachelors degree in Information Technology Computer Science Business Administration or a related field is required
- Experience with D365 Finance & Operations is preferred
- Experience with Salesforce is a strong asset
- Experience with PowerBI and reporting tools is preferred
Skills:
- Strong organization prioritization and problem solving skills with a high attention to detail
- You have an uncompromising belief in teamwork that allows you to effectively collaborate with others while supporting the goals of the business
- A positive selfstarter mentality whos willing to take initiative and work independently and also collaborate on improvements and innovation
Additional Information :
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of all responsibilities duties and skills required.
To learn more please also visit our page to view upcoming job fairs and events or follow us on Facebook.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
